Privacy Policy

RGE Advisors, LLC, doing business as EnterCannected (“EnterCannected,” “RGE Advisors,” “we,” “us,” or “our”), respects the privacy of the individuals and organizations that interact with us.

This Privacy Policy explains how we collect, use, process, disclose, retain, and protect personal information in connection with our websites, applications, platforms, assessments, consulting services, training programs, communications, and marketing activities.

Please read this Privacy Policy carefully. By accessing or using the Services, submitting information to us, creating an account, participating in an assessment, scheduling a meeting, communicating with us, or otherwise interacting with EnterCannected, you acknowledge the privacy practices described in this Privacy Policy.

1. Who We Are

EnterCannected is operated by:

RGE Advisors, LLC
Doing business as EnterCannected
Website: www.entercannected.com
Privacy email: privacy@entercannected.com
Telephone: 1-877-420-CANN

References to EnterCannected in this Privacy Policy include CannectedU and any other program, platform, brand, product, or service operated by RGE Advisors, LLC unless otherwise stated.

2. Scope of This Privacy Policy

This Privacy Policy applies to personal information collected online or offline through or in connection with:

• www.entercannected.com;
• Other websites, webpages, domains, or subdomains operated by RGE Advisors, LLC;
• CannectedU;
• Client portals;
• Learning and training platforms;
• Community spaces;
• Mobile-accessible services or application experiences;
• The EnterCannected Business Health Check;
• Startup Readiness Checks;
• Business, operational, leadership, management, workforce, readiness, or training assessments;
• Questionnaires, surveys, forms, quizzes, and knowledge checks;
• Consulting, advisory, coaching, analysis, assessment, implementation, and training services;
• Course registrations and participation;
• Coaching sessions, meetings, workshops, webinars, and events;
• Scheduling and appointment services;
• Contact forms and client intake processes;
• Email, telephone, text message, and social media communications;
• Advertising, newsletters, outreach, and marketing activities;
• Purchases, subscriptions, invoices, and transactions;
• Customer service and technical support; and
• Any other service, product, feature, or interaction that links to or references this Privacy Policy.

We refer to these collectively as the “Services.”

This Privacy Policy may be supplemented by additional notices that apply to a specific service, engagement, account, recording, event, assessment, client relationship, or jurisdiction. Those additional notices should be read together with this Privacy Policy.

A signed client agreement, data processing agreement, recording consent, employee notice, platform terms, or other contract may also contain additional privacy and confidentiality obligations.

3. Meaning of Personal Information

“Personal information” means information that identifies, describes, relates to, is reasonably capable of being associated with, or could reasonably be linked to an identifiable individual or household.

Depending on applicable law, similar terms may include:

• Personal data;
• Personally identifiable information;
• Consumer information;
• Sensitive personal information;
• Sensitive data.

Personal information generally does not include:

• Information that is lawfully made available to the public;
• Information relating solely to a legal entity that cannot reasonably be linked to an individual;
• Aggregated information that does not identify an individual;
• Deidentified information maintained in accordance with applicable law; or
• Information excluded from the definition of personal information under applicable law.

Because EnterCannected provides business-to-business services, some information we receive may primarily concern a dispensary, business, employer, client, or organization. That information may still be personal information when it identifies or relates to an owner, founder, executive, manager, employee, contractor, applicant, customer, participant, or other individual.

4. Personal Information We Collect

The information we collect depends on your relationship with EnterCannected, the Services you use, the features made available to you, and the information you or another authorized person provides.

4.1 Contact and identification information

We may collect:

• First and last name;
• Preferred name;
• Business email address;
• Personal email address when provided;
• Telephone or mobile number;
• Mailing address;
• City;
• State;
• Region;
• Country;
• Time zone;
• Business or dispensary name;
• Job title;
• Department;
• Professional role;
• Social media handle;
• Signature;
• Other information used to identify or communicate with you.

4.2 Business and professional information

We may collect information about your business, employment, professional responsibilities, or organizational relationship, including:

• Employer or affiliated organization;
• Ownership role;
• Executive, leadership, management, employee, or contractor role;
• Department;
• Location;
• Job responsibilities;
• Professional experience;
• Decision-making authority;
• Number of business locations;
• Business-development stage;
• Operating market or jurisdiction;
• License type or licensing status;
• Training responsibilities;
• Organizational reporting relationship;
• Areas of responsibility;
• Business goals;
• Professional-development goals;
• Relationship to an EnterCannected client;
• Other business or professional information.

4.3 Account and authentication information

When you create, receive, or use an account for CannectedU, a client portal, community, course, assessment, or other restricted Service, we may collect:

• Username;
• Email address;
• Password-related credentials;
• Account identifier;
• Organization affiliation;
• Assigned role;
• Account permissions;
• Access level;
• Account status;
• Login history;
• Authentication activity;
• Security settings;
• Password-reset information;
• Multifactor authentication information;
• Records of account creation, modification, suspension, or deletion.

Passwords may be processed by our platform or authentication providers. We generally do not have access to passwords in readable form.

4.4 Assessment, questionnaire, survey, and intake information

When you complete or participate in an assessment, questionnaire, survey, intake process, interview, or similar activity, we may collect:

• Responses to assessment questions;
• Operational information;
• Financial-visibility information;
• Business-performance information;
• Leadership information;
• Management information;
• Workforce and training information;
• Marketing information;
• Community-engagement information;
• Customer-experience information;
• Inventory and process information;
• Business goals;
• Organizational priorities;
• Business concerns;
• Challenges;
• Areas of uncertainty;
• Readiness indicators;
• Opinions;
• Observations;
• Ratings;
• Written comments;
• Uploaded documents;
• Assessment scores;
• Category results;
• Health or readiness classifications;
• Recommendations;
• Risk indicators;
• Inferences generated from responses;
• Records showing when and how the assessment was completed.

Assessment information may be provided by:

• You;
• A business owner;
• A client organization;
• A company administrator;
• A manager;
• An employee;
• Another authorized participant;
• An EnterCannected team member.

4.5 Client business and operational information

During a consulting, analysis, assessment, advisory, coaching, implementation, or training engagement, we may receive information concerning a client’s business operations, leadership, workforce, or performance.

Depending on the engagement, this information may include:

• Revenue information;
• Profit and loss statements;
• Budget information;
• Expense information;
• Margin information;
• Labor information;
• Staffing information;
• Scheduling information;
• Inventory information;
• Shrink or variance information;
• Purchasing information;
• Vendor information;
• Pricing information;
• Product-mix information;
• Sales information;
• Customer-experience information;
• Marketing information;
• Community-engagement information;
• Standard operating procedures;
• Business policies;
• Organizational charts;
• Job descriptions;
• Training records;
• Performance indicators;
• Key performance indicators;
• Internal communications;
• Meeting records;
• Project plans;
• Licensing and compliance information;
• Store-opening information;
• Strategic plans;
• Expansion plans;
• Leadership concerns;
• Ownership concerns;
• Employee or contractor information;
• Customer information included in client-provided records;
• Other information submitted in connection with the engagement.

Clients are responsible for determining whether they have the authority to provide this information and for giving any legally required notices or obtaining any required permissions.

4.6 Training, learning, and professional-development information

When you participate in CannectedU or another training program, we may collect:

• Courses assigned;
• Courses purchased;
• Courses accessed;
• Learning paths;
• Course progress;
• Completion status;
• Lesson-viewing activity;
• Time spent in a course or lesson;
• Quiz answers;
• Knowledge-check answers;
• Quiz or assessment scores;
• Assignment responses;
• Submitted worksheets;
• Uploaded materials;
• Training dates;
• Certificates of completion;
• Coaching assignments;
• Development plans;
• Feedback;
• Instructor comments;
• Manager comments;
• Records of participation;
• Other learning and professional-development information.

Authorized representatives of the organization that provided or sponsored your access may be able to view some of this information, as explained in this Privacy Policy and the applicable client agreement.

4.7 Coaching, consulting, and meeting information

When you participate in coaching, consulting, advisory sessions, workshops, office hours, leadership roundtables, webinars, or meetings, we may collect:

• Meeting dates and times;
• Attendance;
• Scheduling information;
• Agendas;
• Discussion topics;
• Questions;
• Participant comments;
• Meeting notes;
• Decisions;
• Action items;
• Assignments;
• Follow-up plans;
• Business challenges;
• Professional-development goals;
• Chat messages;
• Documents shared during the session;
• Audio or video recordings;
• Transcripts;
• Captions;
• Summaries;
• Other information discussed or created during the session.

4.8 Audio, video, image, and recording information

With appropriate notice and consent where required, we may collect or create:

• Audio recordings;
• Video recordings;
• Photographs;
• Webinar recordings;
• Coaching-session recordings;
• Workshop recordings;
• Meeting recordings;
• Voice information;
• Video-conference images;
• Screen recordings;
• Transcripts;
• Captions;
• Written summaries derived from recordings.

A recording collected for an internal client, coaching, educational, or recordkeeping purpose will not be used publicly as an advertisement, testimonial, or case study unless we obtain any additional authorization or release required for that use.

4.9 Communications and customer-support information

When you communicate with us through email, telephone, text message, social media, a form, a portal, a community, or another channel, we may collect:

• The content of the communication;
• Sender and recipient information;
• Date and time;
• Attachments;
• Telephone records;
• Voicemail;
• Support history;
• Requests;
• Questions;
• Complaints;
• Feedback;
• Follow-up communications;
• Communication preferences.

4.10 Community and user-submitted content

If the Services allow participation in communities, channels, live rooms, comments, discussions, direct messages, shared workspaces, or other collaborative features, we may collect:

• Posts;
• Comments;
• Reactions;
• Messages;
• Profile information;
• Uploaded files;
• Images;
• Audio;
• Video;
• Links;
• Responses to activities;
• Participation history;
• Reports concerning content or conduct;
• Moderation records.

Content posted in a shared area may be visible to other authorized users within the relevant company, community, channel, event, group, or program.

Do not post confidential, legally privileged, personally sensitive, or proprietary information in a shared area unless the feature and intended audience are appropriate for that information.

4.11 Commercial, billing, and transaction information

When you purchase or receive paid Services, we may collect:

• Services purchased;
• Subscription or program information;
• Transaction date;
• Transaction amount;
• Billing address;
• Invoice information;
• Payment status;
• Payment history;
• Refund information;
• Contract information;
• Tax information when required;
• Purchase-related communications;
• Partial or tokenized payment information.

Payments may be processed by a third-party payment provider. When payment information is submitted directly to that provider, we may not directly receive or store the complete payment-card number, security code, or full payment credentials.

4.12 Device, browser, internet, and technical information

When you access or interact with the Services, we or service providers acting on our behalf may automatically collect:

• Internet Protocol address;
• Browser type;
• Browser version;
• Operating system;
• Device type;
• Device identifiers;
• Language settings;
• Referring URL;
• Requested URL;
• Pages viewed;
• Links selected;
• Date and time of access;
• Session duration;
• Approximate location derived from an IP address;
• Login activity;
• Course-access activity;
• Assessment interaction;
• Application or website interaction;
• Error logs;
• Crash reports;
• Performance information;
• Security-event information;
• Cookie identifiers;
• Local-storage identifiers;
• Similar technical information.

4.13 Location information

We may collect:

• City, state, or location information voluntarily provided through a form or assessment;
• Current or planned business locations;
• Approximate location derived from an IP address;
• Time-zone information;
• Location information required to schedule services or provide jurisdictionally relevant information.

We do not intend to collect precise geolocation through the public website unless we provide a separate notice and obtain any consent required by applicable law.

4.14 Marketing and engagement information

We may collect information about how you interact with communications and marketing, including:

• Whether an email was delivered;
• Whether an email was opened, if open tracking is enabled;
• Whether a link was selected, if click tracking is enabled;
• Forms completed;
• Events or webinars registered for;
• Resources requested;
• Marketing preferences;
• Unsubscribe history;
• Campaign source;
• Referral source;
• Scheduling source;
• Advertising interaction;
• Social media interaction;
• Website activity associated with a campaign;
• Responses to promotional communications.

4.15 Inferences, results, and recommendations

We may derive or generate:

• Assessment categories;
• Business-health indicators;
• Readiness indicators;
• Training recommendations;
• Coaching recommendations;
• Service recommendations;
• Areas that may warrant attention;
• Development needs;
• Probable interests;
• Engagement levels;
• Operational patterns;
• Learning-path recommendations;
• Other inferences used to provide, personalize, or improve the Services.

Assessment results and recommendations are based on the information available to us, including information submitted by users and clients. They do not independently verify every underlying fact.

4.16 Sensitive personal information

Depending on the engagement and the information voluntarily provided, we may receive information considered sensitive under applicable law, including:

• Account login credentials;
• Financial information used for payment;
• Information concerning employment performance;
• Contents of certain communications;
• Precise location information if a feature specifically requests it;
• Information relating to health, disability, race, ethnicity, religion, union membership, citizenship, immigration status, sexual orientation, or another protected characteristic if included in workplace records, accommodation requests, documents, or communications;
• Other information treated as sensitive under applicable law.

EnterCannected does not require sensitive personal information through general website forms or community spaces unless it is necessary for a clearly identified purpose.

Do not submit the following through an ordinary contact form, community feature, or unencrypted email unless we have specifically requested it and provided an appropriate submission method:

• Social Security numbers;
• Complete payment-card information;
• Medical records;
• Protected health information;
• Government identification documents;
• Biometric information;
• Personal account passwords;
• Other highly sensitive information.

EnterCannected is not a healthcare provider or health plan. The Services are not intended to receive information regulated by the Health Insurance Portability and Accountability Act unless a separate written agreement expressly provides otherwise.

5. Sources of Personal Information

We may collect personal information from the following sources.

5.1 Directly from you

We collect information you provide when you:

• Complete a form;
• Participate in an assessment;
• Create an account;
• Purchase or use Services;
• Schedule a meeting;
• Attend a session;
• Contact us;
• Submit a document;
• Complete a course;
• Participate in a community;
• Register for an event;
• Subscribe to communications;
• Respond to a survey;
• Communicate with our team.

5.2 From a client, employer, or sponsoring organization

A client organization may provide information about owners, executives, managers, employees, contractors, applicants, or participants so we can provide:

• Account access;
• Assessments;
• Training;
• Coaching;
• Reporting;
• Program administration;
• Related Services.

For example, a client administrator may provide your name, email address, role, department, manager, business location, assigned courses, or account permissions.

5.3 From other users and participants

Other authorized users or participants may provide information about you through:

• Assessment responses;
• Interviews;
• Meeting discussions;
• Feedback;
• Coaching conversations;
• Uploaded documents;
• Community posts;
• Reports;
• Assignments;
• Collaborative activities.

5.4 Automatically through technology

We may collect device, usage, cookie, browser-storage, security, analytics, and technical information automatically when you use the Services.

5.5 From service providers and business partners

We may receive information from providers supporting:

• Website hosting;
• Content delivery;
• Website security;
• Application hosting;
• Learning management;
• Client portals;
• Scheduling;
• Email delivery;
• Customer relationship management;
• Payment processing;
• Video conferencing;
• Recording;
• Transcription;
• Analytics;
• Communications;
• Customer support;
• Document storage;
• Other business functions.

5.6 From public and professional sources

We may collect professional or business-related information from:

• Company websites;
• Business directories;
• Professional networking platforms;
• Public social media profiles;
• Public licensing databases;
• Government records;
• Conference listings;
• Event listings;
• Industry directories;
• Public news sources;
• Referral sources.

6. How We Use Personal Information

We may use personal information for the following purposes.

6.1 Providing and administering the Services

We may use information to:

• Operate the website and CannectedU;
• Create and administer accounts;
• Authenticate users;
• Provide access to courses, portals, communities, recordings, and resources;
• Process assessments;
• Generate assessment results;
• Prepare findings reports;
• Deliver consulting, advisory, coaching, implementation, and training services;
• Provide resources and recommendations;
• Schedule meetings;
• Record course completion;
• Issue certificates of completion;
• Respond to inquiries;
• Provide customer service;
• Maintain client and program records.

6.2 Personalizing services and learning experiences

We may use information to:

• Assign learning paths;
• Recommend courses;
• Tailor assessments;
• Customize training;
• Organize coaching resources;
• Present relevant content;
• Identify subjects requiring reinforcement;
• Provide role-specific access;
• Develop client-specific recommendations.

6.3 Supporting client organizations

We may use information to:

• Administer user accounts;
• Assign training;
• Provide authorized administrators with reporting;
• Track participation and completion;
• Support implementation plans;
• Organize coaching notes and action items;
• Provide agreed-upon findings;
• Support operational, leadership, or development objectives.

6.4 Communicating with you

We may use information to:

• Deliver assessment results;
• Send account notices;
• Send appointment confirmations and reminders;
• Respond to inquiries;
• Provide service announcements;
• Send course and assignment notifications;
• Communicate about a client engagement;
• Provide technical or customer support;
• Notify you about changes;
• Send marketing communications where permitted.

6.5 Processing transactions

We may use information to:

• Process payments;
• Prepare invoices;
• Administer subscriptions;
• Confirm purchases;
• Process refunds;
• Prevent payment fraud;
• Maintain tax and financial records;
• Enforce payment obligations.

6.6 Marketing and business development

Subject to applicable law and your choices, we may use information to:

• Tell you about EnterCannected services;
• Send newsletters;
• Send educational resources;
• Invite you to events;
• Conduct business outreach;
• Follow up after an assessment, inquiry, or meeting;
• Measure campaign effectiveness;
• Understand prospective-client interests;
• Manage business relationships;
• Administer referrals.

Providing an email address to receive assessment results or another requested communication does not automatically constitute consent to receive every type of marketing communication. Where consent is required, we will request it separately.

6.7 Improving and developing the Services

We may use information to:

• Evaluate website and platform performance;
• Understand user engagement;
• Improve assessments;
• Improve training programs;
• Develop new tools;
• Evaluate course effectiveness;
• Troubleshoot problems;
• Conduct internal research;
• Analyze aggregated trends;
• Test features;
• Improve accessibility and usability.

6.8 Security, fraud prevention, and integrity

We may use information to:

• Detect unauthorized access;
• Prevent fraud;
• Investigate suspicious activity;
• Protect accounts;
• Enforce access restrictions;
• Monitor system performance;
• Prevent misuse;
• Moderate community spaces;
• Protect users and personnel;
• Maintain backups;
• Investigate incidents;
• Respond to abuse or policy violations.

6.9 Legal, compliance, and risk management

We may use information to:

• Comply with laws;
• Respond to legal process;
• Maintain business records;
• Establish, exercise, or defend legal claims;
• Enforce contracts;
• Protect intellectual property;
• Conduct audits;
• Investigate complaints;
• Cooperate with authorities when legally required;
• Meet insurance obligations;
• Obtain legal, accounting, or professional advice;
• Manage disputes.

6.10 With consent or as otherwise disclosed

We may use information for another purpose when:

• You direct us to do so;
• You provide consent;
• The purpose is reasonably necessary to fulfill your request;
• The purpose is disclosed at or before collection; or
• Applicable law otherwise permits the use.

7. Client-Directed Processing and Workforce Information

Some information processed through CannectedU or an EnterCannected engagement is provided or controlled by a client organization.

In those circumstances:

• The client may determine who receives access;
• The client may determine which courses, assessments, or assignments are provided;
• The client may determine which administrators can view records;
• The client may direct us to create, modify, suspend, or delete accounts;
• The client may receive reports concerning participation, completion, scores, submitted work, or coaching activity;
• The client may establish additional policies governing use of the Services.

When we process personal information solely on behalf of a client, the client may be primarily responsible for responding to a privacy request concerning that information. We may direct the request to the client or assist the client in responding.

You should review the privacy notices and workplace policies of the organization that provided your access.

EnterCannected does not control every employment, disciplinary, promotion, compensation, scheduling, termination, or other workplace decision made by a client. Client organizations are responsible for using assessment, training, coaching, and performance-related information lawfully, fairly, and appropriately.

8. Assessments and Browser-Based Progress Storage

Certain assessments may use browser-based technology to preserve your progress so that you can continue an incomplete assessment.

Depending on the assessment and its configuration, this may involve:

• Local storage;
• Session storage;
• First-party cookies;
• Indexed browser storage;
• Similar browser-based technology.

Information saved in the browser may include:

• Assessment progress;
• Responses already entered;
• Completion status;
• Information necessary to restore the assessment session.

When practical, we seek to:

• Limit locally stored information to what is reasonably necessary;
• Avoid storing unnecessary sensitive information;
• Remove or expire locally stored information after submission or after a reasonable period;
• Provide a method to clear saved progress.

Information stored in a browser may remain accessible to another person using the same browser or device. Avoid completing an assessment on a public or shared device. Clear the browser’s storage or use a private browsing session when appropriate.

Assessment responses may also be transmitted to EnterCannected for processing, result generation, administration, support, or follow-up as disclosed through the assessment.

If you request that assessment results be sent to another person, you represent that:

• You are authorized to share the information;
• The person is an intended recipient;
• The email address is accurate;
• The recipient is authorized to receive the results;
• You understand that the results may contain confidential business information.

9. Calendly Scheduling

We use Calendly to allow visitors, prospective clients, clients, and other individuals to schedule, reschedule, and cancel meetings.

When you use a Calendly scheduling page, follow an EnterCannected link to Calendly, or interact with an embedded Calendly scheduler, we and Calendly may process:

• Name;
• Email address;
• Telephone number when requested;
• Company or organization;
• Job title or professional role;
• Selected meeting type;
• Availability;
• Selected date and time;
• Time zone;
• Responses to scheduling questions;
• Notes entered during scheduling;
• Rescheduling and cancellation activity;
• Calendar appointment information;
• Video-conferencing information;
• Related communications.

Calendly may also collect technical and usage information through cookies, local storage, pixels, web beacons, and similar technologies, including:

• IP address;
• Browser type;
• Operating system;
• Device information;
• Approximate location;
• Time zone;
• Referring page;
• Cookie or local-storage identifiers;
• Interaction with the scheduling service.

We use scheduling information to:

• Arrange meetings;
• Provide confirmations and reminders;
• Prevent scheduling conflicts;
• Prepare for requested conversations;
• Communicate about appointments;
• Maintain appropriate business records.

Calendly generally processes information submitted through our scheduling pages as a technology provider supporting EnterCannected. Calendly may separately process certain technical, security, analytics, operational, or account information under its own privacy notices and terms.

Calendly may provide its own regional cookie banner or privacy controls on Calendly-hosted booking pages.

If Calendly is embedded directly in an EnterCannected page, Calendly technology may load as part of the EnterCannected browsing experience. Where required, we will provide any applicable cookie notice or control.

10. CannectedU and Kajabi

CannectedU is EnterCannected’s learning, training, coaching, client-portal, community, and professional-development platform.

CannectedU is being developed for delivery through technology provided by Kajabi, LLC (“Kajabi”). This section applies whenever Kajabi is used to develop, test, host, operate, support, or provide access to:

• CannectedU;
• A course;
• A client portal;
• A community;
• A registration page;
• A user account;
• A form;
• A survey;
• A landing page;
• A checkout page;
• An email communication;
• A coaching resource;
• Another EnterCannected feature.

Before CannectedU is made generally available, Kajabi may process limited information associated with development, configuration, testing, administration, or operation. This may include information concerning:

• Authorized EnterCannected administrators;
• Test accounts;
• Platform settings;
• Website configuration;
• Integrations;
• Technical activity.

Once you register for, access, purchase, receive access to, or interact with CannectedU or another Kajabi-supported feature, Kajabi may process personal information on behalf of RGE Advisors, LLC as necessary to provide and administer that feature.

Depending on the features and integrations used, this may include:

• Name;
• Email address;
• Telephone number;
• Company, employer, dispensary, or organization;
• Job title;
• Department;
• Location;
• Professional role;
• Username;
• Password-related credentials;
• Account identifier;
• Account status;
• Login and authentication activity;
• Permissions and access levels;
• Courses, products, programs, or services assigned, purchased, or accessed;
• Lesson-viewing activity;
• Course progress;
• Completion records;
• Quiz or knowledge-check answers;
• Quiz or assessment scores;
• Assignment submissions;
• Worksheets;
• Uploaded documents;
• Certificates of completion;
• Coaching materials;
• Meeting resources;
• Development plans;
• Community posts;
• Comments;
• Messages;
• Reactions;
• Event participation;
• Form responses;
• Survey responses;
• Communication preferences;
• Email-delivery and engagement information;
• Subscription information;
• Purchase and transaction information;
• Payment-related information processed through Kajabi or a connected provider;
• Support information;
• Device and browser information;
• IP address;
• Approximate location derived from an IP address;
• Cookie and similar technology identifiers;
• Page views;
• Login sessions;
• Referring pages;
• Opt-ins;
• Conversions;
• Feature usage;
• Other technical, account, learning, community, transaction, or engagement information.

We may use information processed through Kajabi to:

• Create and administer accounts;
• Authenticate users;
• Provide courses, portals, communities, coaching materials, and recordings;
• Assign courses and development activities;
• Record participation and progress;
• Evaluate quiz, knowledge-check, or assignment responses;
• Document completion;
• Issue certificates;
• Provide role-specific learning experiences;
• Facilitate coaching and implementation;
• Operate private company communities;
• Communicate about accounts, assignments, programs, and meetings;
• Process purchases and subscriptions;
• Provide support;
• Maintain records;
• Generate reports;
• Improve CannectedU;
• Protect platform security;
• Enforce agreements;
• Comply with legal and contractual obligations.

10.1 Information available to client organizations

When your CannectedU access is purchased, sponsored, assigned, or administered by an employer, dispensary, client, or organization, authorized representatives of that organization may be able to access information associated with your participation.

Depending on the engagement and account permissions, this may include:

• Account status;
• Courses assigned;
• Course progress;
• Completion records;
• Participation records;
• Quiz or knowledge-check results;
• Assessment results;
• Assignment submissions;
• Certificates;
• Coaching participation;
• Action items;
• Development-plan activity;
• Community participation;
• Other information reasonably necessary to administer the program.

The organization providing or sponsoring your access may separately use the information under its own workplace policies, privacy notices, or contractual obligations.

10.2 Kajabi cookies and similar technologies

Kajabi and providers supporting the Kajabi platform may use cookies, local storage, pixels, software development kits, log files, and similar technologies.

Depending on the feature and configuration, these technologies may be used to:

• Authenticate users;
• Maintain login sessions;
• Remember preferences;
• Secure accounts;
• Prevent unauthorized access;
• Operate forms;
• Maintain course progress;
• Support community features;
• Operate checkout and payment processes;
• Measure page views;
• Measure opt-ins and conversions;
• Evaluate platform performance;
• Diagnose errors;
• Provide customer support;
• Understand user interaction;
• Support communications and marketing.

Some Kajabi technologies may be necessary for CannectedU to function. Others may be functional, analytical, or marketing-related.

Where required by applicable law, we will provide an opportunity to accept, reject, or manage nonessential cookies. Disabling necessary technologies may prevent login, course access, checkout, saved progress, or other essential functions.

10.3 Optional integrations

Kajabi permits account owners to connect additional analytics, advertising, payment, automation, communication, and business tools.

Use of Kajabi does not mean that EnterCannected has activated every integration available through Kajabi.

We will treat an optional integration as part of our practices only when we actually configure or use it. Before adding an integration that materially changes how personal information is processed, we will provide any updated notice, consent mechanism, cookie control, or opt-out opportunity required by law.

10.4 Kajabi’s role

Kajabi generally processes personal information as a technology provider supporting RGE Advisors, LLC.

Kajabi may separately process certain technical, security, billing, operational, account, or usage information for its own business purposes under its applicable terms and privacy notices.

This section applies automatically when Kajabi begins processing information in connection with CannectedU or another EnterCannected feature. A separate revision to this Privacy Policy is not required solely because CannectedU moves from development or testing into live operation.

11. Cloudflare Hosting, Delivery, and Security

We use Cloudflare to host, deliver, protect, and support our website and related online Services.

Cloudflare may process:

• IP address;
• Requested URL;
• Request method;
• Request date and time;
• Browser information;
• Device information;
• Operating-system information;
• Referring page;
• Network information;
• Approximate geographic information;
• Security indicators;
• Bot indicators;
• Error information;
• Cache information;
• Request and response metadata;
• Other technical information needed to deliver and protect the Services.

Cloudflare may use necessary cookies or related technologies for:

• Website security;
• Bot management;
• Traffic management;
• Human-verification challenges;
• Session management;
• Content delivery;
• Network protection;
• Related functions.

If Cloudflare Pages Functions, Workers, or similar services are used to process a form, assessment, email request, or other website function, Cloudflare may process and temporarily maintain technical or application logs associated with that function.

We may also use Cloudflare analytics or performance tools. Where an analytics tool operates without cookies or persistent client-side identifiers, we may use it to understand aggregate website performance. If we use a technology requiring additional notice, consent, or an opt-out, we will provide the required control.

12. Resend Email Delivery

We use Resend to deliver transactional, administrative, marketing, and service-related email.

This may include:

• Assessment confirmations;
• Assessment results;
• Contact-form messages;
• Account communications;
• Appointment communications;
• Requested resources;
• Program notices;
• Client communications;
• Marketing messages where permitted.

Resend may process:

• Sender name;
• Sender email address;
• Recipient name;
• Recipient email address;
• Subject line;
• Email body;
• Assessment information included in an email;
• Attachments;
• Message identifiers;
• Sending date and time;
• Delivery information;
• Bounce information;
• Complaint information;
• Suppression information;
• Technical and diagnostic information;
• Open events if open tracking is enabled;
• Click events if click tracking is enabled;
• Webhook events if configured.

Resend may retain message, delivery, and event information according to the service plan, provider terms, security needs, and legal obligations applicable at the time of processing.

Resend offers optional open and click tracking. These features may use an invisible image, tracked link, or similar technology.

We may use email tracking to understand delivery and engagement when:

• The feature is enabled;
• Its use is permitted by law;
• Any required notice or choice has been provided.

Transactional and assessment-result emails may include business information submitted through the Services. Recipients should protect those messages appropriately and should not forward confidential results to unauthorized individuals.

Information contained in an email may remain in:

• EnterCannected’s email account;
• The recipient’s account;
• A client file;
• A backup;
• Another connected system;

even after the email provider’s own retention period ends.

13. Other Service Providers

We may use third-party service providers and contractors supporting:

• Website and application hosting;
• Content delivery;
• Cybersecurity;
• Learning management;
• Client portals;
• Scheduling;
• Email delivery;
• Customer relationship management;
• Payment processing;
• Video conferencing;
• Recording;
• Transcription;
• Document storage;
• Analytics;
• Communications;
• Customer support;
• Accounting;
• Marketing support;
• Information technology;
• Professional services.

The providers used may change as the Services develop.

The categories of information a provider receives depend on the feature, account, integration, and interaction involved.

We seek to require providers processing information on our behalf to handle it for authorized purposes and subject to applicable contractual and legal obligations.

We may replace, remove, or add providers without revising this Privacy Policy when the change does not materially alter the categories of information collected, the purposes of processing, or your applicable rights. We will provide additional or updated notice when required by law.

14. Cookies and Similar Technologies

We and providers supporting the Services may use:

• Cookies;
• Pixels;
• Web beacons;
• Local storage;
• Session storage;
• Indexed browser storage;
• Software development kits;
• Tags;
• Log files;
• Similar technologies.

14.1 Strictly necessary technologies

These technologies may support:

• Website operation;
• Content delivery;
• Account authentication;
• Security;
• Network management;
• Session continuity;
• Form submission;
• Assessment progress;
• Fraud prevention;
• User preferences necessary to provide a requested service.

Disabling necessary technologies may prevent portions of the Services from operating properly.

14.2 Functional technologies

These technologies may remember:

• Language choices;
• Display settings;
• Accessibility preferences;
• Saved progress;
• Scheduling preferences;
• User selections;
• Other functionality preferences.

14.3 Analytics and performance technologies

These technologies may help us understand:

• Number of visitors;
• Pages viewed;
• Features used;
• Course engagement;
• Traffic sources;
• Error rates;
• Website and platform performance;
• General interaction patterns.

14.4 Advertising and marketing technologies

If implemented, these technologies may be used to:

• Measure campaigns;
• Attribute visits;
• Understand whether a communication resulted in a visit or conversion;
• Limit repeated advertising;
• Present relevant business marketing;
• Conduct retargeting or targeted advertising.

We will provide any consent or opt-out mechanism required by law before using nonessential advertising technologies.

14.5 Cookie and browser-storage choices

Depending on the technology, you may manage preferences through:

• A Cookie Preferences tool;
• A provider’s cookie banner;
• Browser settings;
• Device settings;
• Deleting stored cookies;
• Clearing local browser storage;
• Blocking selected technologies;
• A legally recognized universal opt-out signal.

Blocking certain technologies may affect account access, saved progress, scheduling, checkout, courses, communities, or other features.

14.6 Global Privacy Control

Where required by applicable law, we will treat a supported Global Privacy Control signal as a request to opt out of the sale or sharing of personal information or the use of personal information for targeted advertising for the browser or device sending the signal.

A separate request may be necessary to apply an opt-out to information that cannot reasonably be linked to that browser or device.

14.7 Do Not Track

Some browsers provide a traditional “Do Not Track” setting. Because there is no universally adopted standard governing these signals, the Services may not respond to traditional Do Not Track signals unless required by law.

This does not affect our obligation to recognize a Global Privacy Control signal or another legally recognized universal opt-out mechanism where required.

15. Analytics, Advertising, Sale, and Sharing

We may use analytics services to understand performance and improve the Services.

Analytics providers may receive:

• Online identifiers;
• Device information;
• Approximate location;
• Usage information;
• Interaction information.

We do not sell personal information in exchange for money.

Some state laws define “sale,” “sharing,” or “targeted advertising” broadly. Certain analytics, advertising, or cross-site technologies may fall within these definitions even when no money is exchanged.

As of the Effective Date:

• We do not operate as a data broker;
• We do not knowingly sell personal information belonging to individuals under 16;
• We do not use sensitive personal information to infer characteristics for unrelated purposes;
• We do not intentionally use personal information for cross-context behavioral advertising or targeted advertising without providing any notice, consent, or opt-out required by law.

If our practices change, we will take appropriate steps, which may include:

• Updating this Privacy Policy;
• Providing a Notice at Collection;
• Providing a “Do Not Sell or Share My Personal Information” link;
• Providing a targeted-advertising opt-out;
• Recognizing legally required universal opt-out signals;
• Obtaining consent where required.

16. Artificial Intelligence and Automated Tools

We may use artificial intelligence, machine learning, transcription, automation, or similar tools to support limited functions, including:

• Transcribing an authorized recording;
• Summarizing meeting notes;
• Organizing responses;
• Categorizing assessment information;
• Drafting preliminary reports;
• Recommending course content;
• Identifying patterns;
• Improving workflows;
• Assisting customer support;
• Detecting security issues.

When using these tools, we seek to:

• Limit information to what is reasonably necessary;
• Evaluate providers and contractual protections;
• Avoid intentionally submitting confidential client information to a public artificial-intelligence tool without authorization or safeguards;
• Apply human review where appropriate;
• Recognize that automated outputs can contain errors.

We do not intend to make decisions producing legal or similarly significant effects concerning an individual based solely on automated processing without providing any notice, consent, review, or opt-out required by applicable law.

17. Recordings and Transcripts

Some coaching sessions, meetings, workshops, webinars, classes, or events may be recorded.

Before recording, we will provide notice and obtain consent where required. Notice may be provided through:

• An invitation;
• Registration language;
• A written agreement;
• An on-screen platform notice;
• A visible recording indicator;
• A verbal announcement;
• Another appropriate method.

Recordings may be used to:

• Provide access after a session;
• Maintain engagement records;
• Prepare summaries;
• Document decisions;
• Generate action items;
• Support coaching continuity;
• Provide training resources;
• Fulfill contractual obligations.

Access may be limited to:

• Participants;
• Authorized EnterCannected personnel;
• Authorized client administrators;
• Individuals otherwise authorized to access the session;
• Providers supporting recording, storage, transcription, or delivery.

Recordings will not be used as public testimonials, case studies, or promotional content without any additional written permission required for that use.

Participants may not record, reproduce, distribute, or publish a session without authorization from EnterCannected and any other person whose consent is legally required.

18. How We Disclose Personal Information

We may disclose personal information to the following recipients.

18.1 Service providers and contractors

We may disclose information to providers performing services for us, including those supporting:

• Hosting;
• Security;
• Learning management;
• Scheduling;
• Email delivery;
• Payments;
• Video conferencing;
• Recording;
• Transcription;
• Analytics;
• Communications;
• Customer support;
• File storage;
• Accounting;
• Professional services.

18.2 Client organizations and authorized administrators

If your access is sponsored, purchased, assigned, or administered by an organization, we may disclose information to its authorized representatives.

Depending on the engagement, this may include:

• Account status;
• Course assignments;
• Progress;
• Completion records;
• Quiz scores;
• Assessment participation;
• Assessment results;
• Submitted assignments;
• Coaching participation;
• Action items;
• Certificates;
• Program activity reasonably necessary to administer the service.

18.3 Other users

Information submitted to a shared area may be visible to other authorized users in that area.

For example:

• A community post may be visible to community members;
• A channel message may be visible to channel members;
• A live-room comment may be visible to participants;
• A shared assignment may be visible to an instructor, manager, or project group.

18.4 Professional advisers

We may disclose information to:

• Attorneys;
• Accountants;
• Auditors;
• Insurers;
• Consultants;
• Other professional advisers;

when reasonably necessary to operate the business, obtain advice, comply with law, or protect our interests.

18.5 Government authorities and legal recipients

We may disclose information when reasonably necessary to:

• Comply with law;
• Respond to legal process;
• Respond to a lawful government request;
• Protect rights, property, safety, or security;
• Investigate fraud, abuse, or unlawful conduct;
• Enforce an agreement or policy;
• Establish, exercise, or defend a legal claim.

18.6 Business transactions

We may disclose or transfer information in connection with:

• A merger;
• Acquisition;
• Financing;
• Reorganization;
• Bankruptcy;
• Sale of assets;
• Due diligence;
• Change in control;
• Other business transaction.

18.7 At your direction or with consent

We may disclose information when you request, authorize, or consent to the disclosure.

18.8 Aggregated or deidentified information

We may use and disclose aggregated or deidentified information for:

• Research;
• Analysis;
• Benchmarking;
• Service improvement;
• Education;
• Business planning.

Where required by law, we will:

• Take reasonable measures to prevent association with an individual;
• Maintain and use the information in deidentified form;
• Avoid attempting to reidentify it except as legally permitted to test deidentification safeguards.

19. Marketing Communications

19.1 Email marketing

You may unsubscribe from marketing emails by:

• Selecting the unsubscribe link in the email;
• Emailing privacy@entercannected.com;
• Following another opt-out method included in the communication.

After unsubscribing, we may retain limited information on a suppression list to ensure the request remains honored.

You may continue to receive nonmarketing communications, including:

• Assessment results;
• Account notices;
• Security notices;
• Transaction confirmations;
• Appointment communications;
• Client-service communications;
• Legal notices;
• Other communications necessary to provide the Services.

19.2 Telephone and text messages

If we offer automated telephone or text-message communications, we will obtain any consent required by law.

Where applicable:

• Marketing consent is not a condition of purchasing Services;
• Message and data rates may apply;
• You may opt out using the stated method;
• Mobile numbers and text-message consent records will not be sold to third parties for their own marketing.

19.3 Social media

If you interact with EnterCannected through a social media platform, the platform may independently collect and use information under its own privacy policy.

Information made public through social media may be visible to EnterCannected and other users.

20. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

• Provide the Services;
• Maintain client and business records;
• Complete an engagement;
• Fulfill contractual obligations;
• Maintain platform access;
• Support learning and coaching continuity;
• Comply with legal, accounting, insurance, and tax obligations;
• Resolve disputes;
• Enforce agreements;
• Prevent fraud;
• Protect security;
• Maintain suppression lists;
• Establish, exercise, or defend legal claims.

The retention period depends on:

• The nature and sensitivity of the information;
• The purpose for collection;
• Whether an account or relationship remains active;
• Client contract requirements;
• Reasonable user expectations;
• Legal limitation periods;
• Tax, accounting, insurance, or regulatory requirements;
• Security and fraud-prevention needs;
• Whether information is in an active system or backup;
• Whether information can be aggregated or deidentified;
• Provider retention settings.

Examples include:

• Inquiry information may be retained while we maintain an active or prospective relationship and for a reasonable period afterward;
• Client records may be retained during the engagement and for a reasonable legal and recordkeeping period afterward;
• Account and training records may be retained while the account or sponsoring relationship is active and for a reasonable transition period;
• Assessment records may be retained to provide results, support services, maintain continuity, and preserve business records;
• Recordings may be retained for the period identified in an agreement, consent, or recording notice;
• Transaction and tax records may be retained as required by law;
• Marketing preferences and suppression records may be retained as necessary to honor communication choices;
• Security logs may be retained as reasonably necessary to investigate and prevent unauthorized activity;
• Information subject to a legal hold may be retained until the hold is released.

When information is no longer reasonably necessary, we may delete, destroy, anonymize, or deidentify it.

Deletion from active systems may not result in immediate deletion from backups. Backup information will remain protected and will be deleted or overwritten through the normal backup cycle unless law requires otherwise.

21. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information.

Depending on the nature of the information and system, safeguards may include:

• Access controls;
• Role-based permissions;
• Authentication;
• Multifactor authentication;
• Encryption in transit;
• Encryption at rest where appropriate;
• Secure hosting;
• Logging and monitoring;
• Backup procedures;
• Vendor management;
• Confidentiality obligations;
• Personnel training;
• Incident-response procedures;
• Access-termination procedures;
• Security updates;
• Vulnerability management.

No website, application, transmission method, or storage system is completely secure. We cannot guarantee that unauthorized access, loss, misuse, or disclosure will never occur.

You are responsible for:

• Using a strong, unique password;
• Protecting login credentials;
• Keeping account information current;
• Logging out of shared devices;
• Restricting access to authorized users;
• Promptly reporting suspected unauthorized access.

Contact privacy@entercannected.com immediately if you believe an account or information has been compromised.

If a security incident affects personal information, we will investigate and provide any notification required by applicable law.

22. Privacy Rights and Choices

Depending on where you live and the law that applies, you may have some or all of the following rights.

22.1 Right to know or access

You may have the right to request information about:

• Whether we process your personal information;
• Categories of information collected;
• Sources of information;
• Purposes for processing;
• Categories of recipients;
• Categories sold or shared, if any;
• Specific pieces of information maintained about you.

22.2 Right to correct

You may have the right to request correction of inaccurate personal information.

Some information may be corrected through an account profile or organization administrator.

22.3 Right to delete

You may have the right to request deletion, subject to legal exceptions.

We may retain information when necessary to:

• Complete a transaction;
• Provide requested Services;
• Maintain security;
• Detect fraud;
• Exercise legal rights;
• Comply with legal obligations;
• Maintain records;
• Fulfill a client agreement;
• Apply another lawful exception.

22.4 Right to portability

You may have the right to receive certain information in a portable and, where technically feasible, readily usable format.

22.5 Right to opt out of sale, sharing, or targeted advertising

You may have the right to opt out of:

• Sale of personal information;
• Sharing for cross-context behavioral advertising;
• Processing for targeted advertising.

We do not sell personal information for money. If we conduct an activity treated as sale, sharing, or targeted advertising, we will provide an appropriate opt-out.

22.6 Right to opt out of certain profiling

You may have the right to opt out of profiling used to make decisions producing legal or similarly significant effects.

We do not intend to make such decisions solely through automated processing without providing legally required rights and safeguards.

22.7 Rights concerning sensitive information

Depending on applicable law, you may have the right to:

• Limit certain uses or disclosures;
• Withdraw consent;
• Request deletion of sensitive information.

22.8 Right to withdraw consent

When processing is based on consent, you may withdraw that consent. Withdrawal does not affect processing that occurred before withdrawal.

22.9 Right to appeal

If we deny a request, residents of certain states may have the right to appeal.

Submit an appeal to privacy@entercannected.com with the subject line:

Privacy Request Appeal

22.10 Right to nondiscrimination

We will not unlawfully discriminate or retaliate against you for exercising a privacy right.

23. How to Submit a Privacy Request

You may submit a request through:

Email: privacy@entercannected.com
Telephone: 1-877-420-CANN
Subject line: Privacy Request

Please provide enough information for us to understand, locate, and process the request. This may include:

• Full name;
• Email address;
• Telephone number;
• Organization;
• Relationship to EnterCannected;
• State of residence;
• Description of the request;
• Information needed to locate relevant records.

23.1 Verification

We may verify your identity before completing a request.

Verification may involve matching information provided with information we already maintain. We will not request more information than reasonably necessary.

For sensitive information, we may require additional verification.

If we cannot verify your identity or authority, we may be unable to complete the request.

23.2 Authorized agents

Where permitted, you may designate an authorized agent.

We may require:

• Written authorization;
• Verification of your identity;
• Evidence of the agent’s authority;
• Other information permitted by law.

23.3 Client-controlled information

If information is maintained on behalf of a client, we may direct the request to that client or coordinate with it.

23.4 Response timing

We will respond within the period required by applicable law. We may extend the period where permitted and will provide notice of an extension.

23.5 Fees

We generally do not charge a fee. We may charge a reasonable fee or decline a request where permitted because the request is manifestly unfounded, excessive, repetitive, or abusive.

24. Supplemental Notice for California Residents

This section supplements the remainder of this Privacy Policy for California residents.

During the preceding 12 months, we may have collected the following categories:

Identifiers, including names, email addresses, telephone numbers, IP addresses, usernames, account identifiers, and authentication information.

Customer-record information, including contact details, signatures, billing information, and information associated with a client relationship.

Protected characteristics, if voluntarily provided or included in client-provided workplace records or accommodation information.

Commercial information, including Services purchased, subscriptions, invoices, transaction records, engagement history, and purchasing interests.

Internet or electronic network activity, including page views, login activity, course activity, assessment interaction, browser information, device information, cookie identifiers, and interactions with the Services.

Approximate geolocation, including location inferred from an IP address and business locations voluntarily provided.

Audio, electronic, visual, or similar information, including meeting recordings, webinar recordings, videos, photographs, voicemail, and transcripts.

Professional or employment information, including employer, title, role, department, responsibilities, training progress, and performance-related information provided by a client.

Education or learning information, including course activity, quiz results, assignments, completion records, and certificates.

Inferences, including assessment categories, recommendations, interests, readiness indicators, and learning recommendations.

Sensitive personal information, including account credentials, certain communication content, payment-related financial information, and sensitive information voluntarily submitted during an engagement.

We collect these categories from the sources described in Section 5.

We use them for the purposes described in Section 6.

We disclose them to the recipients described in Section 18.

24.1 Sale and sharing

During the preceding 12 months:

• We have not sold personal information in exchange for money;
• We have not knowingly sold or shared personal information belonging to individuals under 16;
• We have not used sensitive personal information to infer characteristics for unrelated purposes;
• We have not intentionally shared personal information for cross-context behavioral advertising without providing any required choice.

24.2 Business-purpose disclosures

We may disclose the categories described above to service providers, contractors, client organizations, professional advisers, legal recipients, transaction participants, and other recipients described in this Privacy Policy.

24.3 California rights

Subject to applicable limitations, California residents may have the right to:

• Know categories and specific pieces of information collected;
• Know sources, purposes, and recipient categories;
• Request deletion;
• Request correction;
• Opt out of sale or sharing;
• Limit certain uses of sensitive personal information;
• Receive equal service after exercising a privacy right.

Requests may be submitted as described in Section 23.

24.4 California Shine the Light

We do not disclose personal information to third parties for their own direct-marketing purposes in a manner requiring disclosure under California’s Shine the Light law.

Questions may be directed to privacy@entercannected.com.

24.5 Financial incentives

We do not currently offer a financial incentive, price difference, or service difference in exchange for personal information.

If we introduce such a program, we will provide any required notice and consent process.

25. Residents of Other U.S. States

Residents of states with comprehensive consumer privacy laws may have rights similar to those described in Section 22, subject to the scope, thresholds, exemptions, definitions, and limitations of the applicable law.

Those rights may include:

• Confirmation of processing;
• Access;
• Correction;
• Deletion;
• Portability;
• Opt-out of sale;
• Opt-out of targeted advertising;
• Opt-out of certain profiling;
• Consent choices for sensitive information;
• Appeal;
• Nondiscrimination.

We will process requests according to the law applicable to the requester and RGE Advisors, LLC.

Nothing in this Privacy Policy is intended to grant a right that does not apply under relevant law. We may voluntarily honor a request when reasonably practicable.

26. International Users

The Services are operated from the United States and are primarily intended for United States business users.

If you access the Services from another country, information may be transferred to, stored in, and processed in the United States or another jurisdiction where our providers operate.

Privacy laws in those jurisdictions may differ from those in your country.

Where the laws of the European Economic Area, United Kingdom, Switzerland, or another jurisdiction apply, potential legal bases for processing may include:

• Performance of a contract;
• Steps requested before entering a contract;
• Compliance with a legal obligation;
• Legitimate interests in providing, securing, improving, and marketing the Services;
• Consent;
• Establishment, exercise, or defense of legal claims.

International users may have rights to:

• Access;
• Correction;
• Deletion;
• Restriction;
• Objection;
• Portability;
• Withdrawal of consent;
• Complaint to a supervisory authority.

Where required, we will use an approved transfer mechanism or other lawful safeguard.

27. Children’s Privacy

The Services are intended for adults and authorized business users.

The public website and Services are not directed to children under 13, and we do not knowingly collect personal information online from children under 13.

CannectedU accounts should be created only for individuals legally permitted to participate in the relevant employment, training, or professional-development activity.

A client may not create an account for a minor when doing so would violate applicable law or the terms governing the Services.

If we learn that we collected personal information from a child under 13 without legally sufficient authorization, we will take reasonable steps to delete it.

A parent or guardian who believes a child provided personal information may contact privacy@entercannected.com.

28. Third-Party Websites, Platforms, and Integrations

The Services may link to or integrate with:

• Third-party websites;
• Social media platforms;
• Scheduling providers;
• Payment processors;
• Video-conferencing platforms;
• Learning tools;
• Other technologies.

Those third parties may collect information directly and process it under their own privacy policies.

This Privacy Policy does not govern a third party’s independent privacy practices. Review the applicable privacy terms before providing information.

A link or integration does not mean that EnterCannected controls or guarantees the third party’s privacy or security practices.

29. Confidentiality and Third-Party Information

This Privacy Policy does not create:

• Attorney-client privilege;
• Accountant-client privilege;
• Medical confidentiality;
• Another professional privilege that does not otherwise apply.

Before providing information concerning another individual or organization, you are responsible for determining that:

• You are authorized to provide it;
• Providing it complies with applicable law;
• Required notices have been given;
• Required permissions have been obtained;
• The submission method is appropriate for the information’s sensitivity.

Do not submit another organization’s confidential or proprietary information without authorization.

30. Changes to This Privacy Policy

We may update this Privacy Policy to reflect:

• Changes to the Services;
• Changes to our practices;
• New technologies;
• New providers;
• New legal requirements;
• Organizational changes;
• Other operational developments.

When updated, we will revise the “Last Updated” date.

If a change is material, we may provide additional notice through:

• The website;
• CannectedU;
• Email;
• An account notification;
• Another appropriate method.

Where required, we will obtain consent before applying a material change to information already collected.

The introduction or launch of a service, technology, or provider already expressly and conditionally described in this Privacy Policy, including the launch of CannectedU through Kajabi, will not necessarily require a policy revision if the actual practices remain within the scope disclosed here.

We encourage you to review this Privacy Policy periodically.

31. Contact Us

Questions, concerns, complaints, appeals, and privacy requests may be directed to:

RGE Advisors, LLC
Doing business as EnterCannected
Attn: Privacy

Privacy email: privacy@entercannected.com
Telephone: 1-877-420-CANN
Website: www.entercannected.com

Use the subject line “Privacy Inquiry,” “Privacy Request,” or “Privacy Request Appeal,” as applicable.