Website Terms of Use

Effective Date: August 1, 2026
Last Updated: August 1, 2026

IMPORTANT NOTICE REGARDING ARBITRATION

These Website Terms of Use contain a binding individual arbitration agreement, a class-action waiver, and a jury-trial waiver.

Except for the limited matters expressly excluded below, you and RGE Advisors, LLC agree to resolve disputes through final and binding individual arbitration rather than through a lawsuit before a judge or jury.

Please review Sections 58 through 70 carefully.

You may opt out of the arbitration agreement by following the procedure in Section 67 within 30 days after you first affirmatively accept the version of these Terms containing the arbitration agreement.

1. Company Information

These Website Terms of Use constitute a legally binding agreement between you and:

RGE Advisors, LLC
Doing business as EnterCannected
730 Peachtree Street, Suite 570
Atlanta, Georgia 30308

Website: www.entercannected.com
General inquiries: hello@entercannected.com
Privacy inquiries: privacy@entercannected.com
Telephone: 1-877-420-CANN

In these Terms:

“EnterCannected,” “RGE Advisors,” “Company,” “we,” “us,” and “our” mean RGE Advisors, LLC.
“Website” means www.entercannected.com and any related webpage, domain, subdomain, or public-facing online property operated by or for the Company.
“CannectedU” means EnterCannected’s learning, training, coaching, community, client-portal, and professional-development platform.
“Services” means the Website, CannectedU, Health Checks, assessments, courses, training, coaching, advisory services, scheduling features, digital materials, communities, portals, forms, communications, purchases, subscriptions, and any other product, program, feature, or service that links to these Terms.
“User,” “you,” and “your” mean the individual or organization accessing or using the Services.
“Client Organization” means an employer, dispensary, company, organization, or other entity that purchases, sponsors, assigns, or administers Services for one or more users.
“Content” means text, graphics, designs, videos, recordings, courses, assessments, reports, documents, software, tools, information, and other materials made available through the Services.
“User Content” means information, documents, messages, posts, comments, files, images, recordings, responses, or other material submitted by or on behalf of a user.

2. Acceptance of These Terms

By accessing, browsing, or using the Services, you acknowledge that you have read and agree to be bound by these Terms.

You may also be asked to affirmatively accept these Terms by:

Selecting an “I Agree” checkbox;
Selecting a button stating that you agree;
Creating or activating an account;
Starting or submitting an assessment;
Registering for a course, program, or event;
Completing a purchase;
Accessing restricted content;
Taking another action that clearly communicates agreement.

If you use the Services on behalf of a business or organization, you represent and warrant that:

You are authorized to act on behalf of that organization;
You have authority to accept these Terms on its behalf; and
The organization agrees to be bound by these Terms.

If you do not agree to these Terms, do not access or use the Services.

3. Affirmative Acceptance for Assessments, Accounts, and Purchases

Certain actions require affirmative acceptance of these Terms.

EnterCannected may require an unchecked agreement checkbox before a user may:

Submit a Health Check or assessment;
Register for CannectedU;
Create an account;
Activate an organization-sponsored account;
Purchase a course, program, subscription, or digital product;
Complete checkout;
Access another restricted or paid Service.

The checkbox or acceptance control will provide a direct link to the applicable Terms.

A user must take an affirmative action demonstrating agreement. Merely visiting the Website or being shown a footer link will not replace affirmative acceptance where EnterCannected requires clickwrap acceptance.

EnterCannected may retain reasonable evidence of acceptance, including:

The Terms version;
Date and time;
User or account identifier;
Email address;
Acceptance action;
Transaction or submission identifier;
Technical information reasonably necessary to document acceptance.

Acceptance of the Terms is separate from:

Acknowledgment of the Privacy Policy;
Receipt of a Notice at Collection;
Optional marketing consent;
Recording consent;
Consent to recurring billing;
Another consent that applicable law requires to be obtained separately.

4. Electronic Records and Communications

You agree that:

These Terms may be presented and accepted electronically;
Electronic acceptance may have the same legal effect as a handwritten signature where permitted by law;
Records relating to your acceptance and use of the Services may be maintained electronically;
You are responsible for retaining a copy of these Terms and related transaction records.

We may provide service-related and legal communications electronically, including through:

Email;
The Website;
CannectedU;
An account notification;
A checkout or registration page;
Another reasonable electronic method.

You are responsible for maintaining an accurate email address and reviewing communications sent to it.

Consent to electronic service and legal communications is separate from consent to optional marketing communications.

5. Scope of These Terms

These Terms apply to:

The public EnterCannected Website;
The Cannabis Retail Business Health Check;
The Startup Dispensary Readiness Health Check;
Other assessments, questionnaires, surveys, quizzes, and readiness tools;
Contact and intake forms;
Scheduling pages and links;
Free resources and downloads;
Webinars, workshops, meetings, and events;
Public-facing CannectedU pages;
CannectedU registration and account access;
Courses and training materials;
Client portals;
Coaching resources;
Community and collaborative features;
Digital products;
Purchases and subscriptions;
Other Services linking to these Terms.

Additional terms may apply to a particular product, purchase, program, account, engagement, or feature.

Additional agreements may include:

A Master Services Agreement;
A Statement of Work;
A proposal;
An order form;
CannectedU Platform Terms;
Purchase or subscription terms;
Community Guidelines;
An Acceptable Use Policy;
A Data Processing Agreement;
A recording consent;
A cancellation or refund policy;
An event or program agreement.

If a signed agreement directly conflicts with these Terms, the signed agreement controls for the subject matter of that agreement.

6. Eligibility

You may use the Services only if:

You are at least 18 years old;
You have the legal capacity to enter a binding agreement;
Your use does not violate applicable law;
You satisfy additional eligibility requirements disclosed for the applicable Service.

Certain cannabis-industry positions, activities, facilities, or training programs may be subject to higher minimum-age requirements.

You and any applicable Client Organization are responsible for confirming that participation complies with:

Employment requirements;
Cannabis licensing requirements;
Workplace-age restrictions;
Jurisdiction-specific training requirements;
Client policies;
Other applicable laws and regulations.

The Services are not directed to children under 13.

7. Business-to-Business Nature of the Services

EnterCannected primarily provides business, professional, educational, operational, and organizational Services.

The Services may be intended for:

Cannabis business owners;
Founders;
Executives;
General managers;
Store managers;
Shift leaders;
Employees;
Prospective licensees;
Startups;
Multi-location operators;
Consultants;
Industry professionals;
Other authorized business participants.

The Website does not offer cannabis for sale and does not facilitate the purchase, delivery, transfer, or distribution of cannabis.

8. Changes to and Availability of the Services

Subject to applicable law and contractual obligations, we may:

Add or remove features;
Modify design or functionality;
Update Content;
Update assessments and scoring tools;
Update courses;
Replace service providers;
Limit or restrict access;
Suspend a feature;
Discontinue a Service;
Correct errors;
Perform maintenance;
Restrict demonstration, beta, or experimental features.

A change to the general Services does not permit us to disregard an express obligation in a signed client agreement or completed purchase.

We do not guarantee that every Service, feature, or resource will remain available permanently.

9. Demonstrations, Mockups, Samples, and Beta Features

Certain images, portal experiences, demonstrations, mockups, prototypes, sample reports, or interactive features may illustrate a proposed, anticipated, or representative experience.

Unless expressly stated otherwise:

A demonstration does not represent a complete list of features;
A demonstration does not guarantee that every displayed feature will be included;
Features may change before or after launch;
Sample data is illustrative;
Sample accounts are not live client accounts;
Sample findings do not reflect an actual client;
A prototype is not a representation of uninterrupted or production-ready functionality.

Beta, preview, demonstration, or experimental features are provided for evaluation and may contain errors, omissions, limitations, or incomplete functionality.

10. Informational and Educational Purpose

Public Website Content and free resources are provided for general:

Education;
Business information;
Professional development;
Preliminary self-assessment;
Industry discussion;
Planning support.

Public Content may not account for:

Your complete circumstances;
Your business records;
Your jurisdiction;
Your license conditions;
Changes in law;
Information unavailable to EnterCannected;
Advice required from another licensed professional.

You remain responsible for independently evaluating the suitability of information before acting on it.

11. No Automatic Professional or Client Relationship

The following activities do not, by themselves, create a consulting, advisory, fiduciary, agency, partnership, employment, attorney-client, accountant-client, or other professional-client relationship:

Visiting the Website;
Completing a Health Check;
Receiving automated results;
Submitting a contact form;
Sending an email;
Scheduling a call;
Participating in a complimentary meeting;
Downloading a resource;
Attending a public webinar;
Creating a free account;
Receiving general information.

A formal consulting, coaching, assessment, implementation, or advisory engagement begins only when:

The parties execute the required written agreement;
EnterCannected accepts the engagement in writing; or
Another clear written arrangement establishes the engagement.

We are not required to accept every inquiry, prospective client, or proposed engagement.

12. No Legal, Accounting, Tax, Investment, Medical, or Other Regulated Professional Advice

Unless a separate signed agreement expressly states otherwise and the service is lawfully provided by an appropriately licensed professional, the Services do not provide:

Legal advice;
Legal representation;
Regulatory legal opinions;
Tax advice;
Certified public accounting services;
Independent financial-statement audits;
Securities advice;
Investment advice;
Investment-banking services;
Broker-dealer services;
Medical advice;
Clinical advice;
Mental-health services;
Employment-law opinions;
Government determinations;
Professional licensing decisions.

References to compliance, financial controls, investor readiness, hiring, discipline, operations, licensing, or related matters describe business and operational support.

You remain responsible for obtaining advice from appropriately qualified and licensed:

Attorneys;
Accountants;
Tax professionals;
Human-resources professionals;
Financial professionals;
Medical professionals;
Compliance professionals;
Other advisers.

13. Investor and Capital-Raising Limitations

References to investor readiness, capital preparation, presentations, operational readiness, or financial organization do not mean that EnterCannected:

Recommends securities;
Offers securities;
Solicits investments;
Guarantees funding;
Guarantees investment;
Values securities;
Provides investment advice;
Acts as a broker-dealer;
Negotiates securities transactions;
Undertakes fiduciary duties to investors.

Unless separately and lawfully agreed, EnterCannected does not accept transaction-based compensation for securities transactions.

14. Cannabis-Specific Limitations

Cannabis laws, regulations, licensing standards, tax rules, advertising restrictions, operating requirements, and enforcement practices vary among:

Federal jurisdictions;
States;
Tribal jurisdictions;
Territories;
Counties;
Municipalities;
Licensing authorities.

Cannabis laws, regulations, and interpretations may change.

Information or practices appropriate in one jurisdiction may be unlawful, outdated, incomplete, or inappropriate in another.

You and any Client Organization remain responsible for:

Confirming applicable laws;
Maintaining required licenses;
Following license conditions;
Obtaining local legal advice;
Completing required training;
Complying with workplace rules;
Complying with advertising restrictions;
Complying with product and consumer-safety requirements;
Complying with tax and financial obligations;
Responding to regulators;
Implementing lawful policies and procedures.

EnterCannected does not guarantee:

License approval;
License renewal;
Inspection results;
Government approval;
Regulatory compliance;
Immunity from enforcement;
A particular legal classification;
Acceptance of a course or certificate by a government agency.

We may refuse, suspend, or terminate Services involving:

Unlicensed activity;
Illegal operations;
Evasion of law;
Concealment;
Fraud;
Regulatory misconduct;
Unsafe practices;
Other activity creating unreasonable legal, ethical, or reputational risk.

15. Health Checks and Assessments

EnterCannected may offer free or paid:

Business Health Checks;
Startup Readiness Checks;
Operational assessments;
Leadership assessments;
Management assessments;
Workforce assessments;
Training assessments;
Questionnaires;
Surveys;
Quizzes;
Readiness tools.

These tools are preliminary and informational unless a signed agreement expressly defines a more extensive engagement.

15.1 Basis of results

Results may be based on:

Your responses;
Responses provided by another authorized participant;
Self-reported information;
Client-provided documents;
Automated scoring;
Conditional logic;
Rules-based recommendations;
Professional observations;
Information available at the time.

We may not independently verify every response or underlying fact.

15.2 Assessment limitations

An assessment is not, unless expressly stated in a signed agreement:

A complete business analysis;
A regulatory audit;
A financial-statement audit;
A forensic investigation;
A legal-compliance certification;
A business valuation;
An inventory audit;
A security audit;
A tax review;
A psychological assessment;
A clinical assessment;
An employment-law determination.

15.3 User responsibility

Results may be affected by:

Inaccurate answers;
Incomplete answers;
Outdated information;
Subjective responses;
Missing documents;
Different interpretations of a question;
Changes occurring after submission.

You should not use an automated or preliminary result as the sole basis for a significant:

Financial decision;
Employment decision;
Disciplinary decision;
Termination decision;
Licensing decision;
Investment decision;
Legal decision;
Safety decision;
Regulatory decision.

15.4 Recommendations

Assessment results may recommend:

Further analysis;
Training;
Coaching;
Consulting;
Operational support;
Another EnterCannected Service;
Assistance from an outside professional.

You are not required to purchase a recommended EnterCannected Service.

A recommendation does not guarantee that EnterCannected will accept the engagement or that the Service will produce a particular result.

16. Accuracy and Authorization of Submitted Information

By submitting information, you represent and warrant that:

The information is accurate to the best of your knowledge;
You are authorized to provide it;
You are not impersonating another person;
You are authorized to act for any named business or organization;
You are authorized to submit information concerning any employee, contractor, or participant;
You have provided any legally required notices;
You have obtained any legally required permissions;
The information was not unlawfully obtained;
The submission does not violate another person’s rights;
The submission does not breach a confidentiality obligation;
The submission does not contain malicious code.

You must not submit:

Another business’s confidential information without authority;
Stolen or unlawfully accessed records;
False or deliberately misleading information;
Unnecessary Social Security numbers;
Full payment-card numbers through general forms;
Medical records through general forms;
Government identification documents unless specifically requested;
Account passwords;
Other highly sensitive information through an inappropriate channel.

We may reject, remove, correct, restrict, or decline to rely on information reasonably believed to be:

False;
Misleading;
Unlawful;
Unauthorized;
Infringing;
Unsafe;
Technically harmful.

17. Saved Assessment Progress

Certain assessments may use browser storage to save progress.

Information saved on a browser or device may remain available to another person using that browser or device.

You are responsible for:

Avoiding public or shared devices when appropriate;
Clearing saved progress when needed;
Protecting access to your device;
Reviewing the applicable privacy notice.

We do not guarantee that saved progress will always be recoverable.

Saved progress may be lost because of:

Browser settings;
Private browsing;
Cache or storage clearing;
Device changes;
Software updates;
Technical errors;
Expiration settings;
Other events outside our reasonable control.

If you request that results be emailed to you or another person, you represent that:

Each email address is accurate;
Each person is an intended recipient;
You are authorized to share the results;
Each recipient is authorized to receive any confidential business information included.

You are responsible for unauthorized disclosure caused by an inaccurate or unauthorized recipient address that you supplied.

EnterCannected may decline to send results when:

Recipient authorization is unclear;
The address appears invalid;
Sending creates a security concern;
Sending would violate law, contract, or policy.

Email is not guaranteed to be completely secure. Highly sensitive findings may be delivered through a more secure method where available.

19. Scheduling and Meetings

Scheduling may be provided through Calendly or another scheduling provider.

You are responsible for:

Providing accurate contact information;
Selecting the correct time zone;
Reviewing meeting details;
Attending at the scheduled time;
Using an appropriate device and internet connection;
Rescheduling or canceling through the provided process.

A scheduled meeting:

Does not guarantee that EnterCannected will accept an engagement;
Does not create a client relationship;
Does not reserve future capacity beyond the scheduled appointment;
May be canceled or rescheduled when reasonably necessary.

Specific cancellation, rescheduling, lateness, or no-show terms may be provided for a paid meeting, coaching session, event, or engagement.

Those specific terms control where they conflict with this section.

20. CannectedU and Restricted Services

CannectedU is EnterCannected’s learning, training, coaching, community, client-portal, and professional-development platform.

CannectedU is being developed for delivery through Kajabi or other technology selected by EnterCannected.

This section and the following account, course, community, and Content provisions apply automatically when CannectedU or another restricted account feature becomes available.

Additional CannectedU Platform Terms, purchase terms, client agreements, or Community Guidelines may also apply.

21. User Accounts

To access certain Services, you may be required to create or receive an account.

You agree to:

Provide accurate registration information;
Keep the information current;
Maintain a strong password;
Keep credentials confidential;
Use only accounts you are authorized to use;
Notify us promptly of suspected unauthorized access;
Comply with authentication requirements;
Accept responsibility for activity conducted through your account.

Unless expressly permitted:

Accounts are personal to the authorized user;
Credentials may not be shared;
Accounts may not be transferred;
Accounts may not be sold;
Multiple people may not use one user seat;
Access may not be provided to an unauthorized third party.

We may require:

Password resets;
Multifactor authentication;
Identity verification;
Administrator approval;
Other reasonable security measures.

22. Organization-Sponsored Accounts

A Client Organization may purchase, sponsor, assign, or administer access for its owners, managers, employees, contractors, or other participants.

The Client Organization may be able to:

Create accounts;
Assign courses;
Assign assessments;
Remove users;
View account status;
View progress;
View completion records;
View quiz or knowledge-check results;
View assignments;
View certificates;
View agreed program reports;
Manage organizational settings.

The Client Organization is responsible for:

Selecting appropriate administrators;
Maintaining accurate administrator permissions;
Removing former administrators;
Removing users whose access should end;
Providing required workplace and privacy notices;
Obtaining required permissions;
Using employee information lawfully;
Protecting downloaded reports;
Avoiding discriminatory or unlawful decisions.

EnterCannected does not control every employment decision made by a Client Organization.

Training, assessment, or participation data should not be used as the sole basis for a materially adverse employment decision without appropriate independent review.

23. Courses, Training, and Learning Materials

Course and training access may be subject to:

A defined access period;
A particular user seat;
A client license;
Course prerequisites;
Completion requirements;
Passing-score requirements;
Assignment deadlines;
Attendance requirements;
Payment status;
Program-specific terms.

We may update course materials to:

Improve accuracy;
Correct errors;
Reflect operational or regulatory developments;
Improve accessibility;
Replace outdated material;
Modify instruction.

Unless expressly authorized, access does not include the right to:

Download all Content;
Retain access permanently;
Share access;
Redistribute materials;
Reproduce recordings;
Use Content outside the licensed purpose.

24. Certificates of Completion

An EnterCannected or CannectedU certificate generally documents completion of an identified course or program.

Unless expressly stated and recognized by an appropriate authority, a certificate:

Is not a professional license;
Is not accreditation;
Is not a state-issued cannabis credential;
Is not government approval;
Does not establish legal compliance;
Does not guarantee knowledge or competency;
Does not guarantee employment;
Does not guarantee promotion;
Does not guarantee performance;
Does not replace jurisdiction-mandated training.

Users should not describe themselves as professionally certified by EnterCannected unless the applicable program expressly authorizes that description.

25. Coaching, Consulting, and Advisory Participation

Participants are expected to:

Attend scheduled sessions;
Prepare reasonably;
Provide accurate information;
Participate respectfully;
Complete agreed actions;
Make decisions within their authority;
Seek outside professional advice where necessary;
Avoid requesting unlawful or unsafe assistance.

EnterCannected may:

Decline to answer questions outside the agreed scope;
Decline unlawful or unsafe instructions;
Recommend outside professional assistance;
End disruptive or inappropriate participation;
Adjust an agenda when reasonably necessary.

Coaching and consulting are not emergency, crisis, medical, mental-health, or legal services.

You remain responsible for deciding whether and how to implement recommendations.

26. Recordings and Transcriptions

Meetings, coaching sessions, workshops, webinars, courses, or events may be recorded or transcribed after notice and any consent required by law.

A recording or transcript may include:

Your voice;
Your image;
Your screen;
Chat messages;
Comments;
Questions;
Shared documents;
Participant names;
Other session Content.

Recordings may be used to:

Provide participant access;
Prepare summaries;
Document decisions;
Generate action items;
Support coaching continuity;
Provide authorized training resources;
Fulfill the applicable engagement.

Unless expressly permitted, you may not:

Record a session;
Download a recording;
Reproduce a recording;
Publish a recording;
Share a recording outside the authorized group;
Create an unauthorized transcript;
Use another device to record;
Use a recording to train an artificial-intelligence model.

EnterCannected will not use an internal session recording as a public testimonial, advertisement, or case study without any additional authorization required for that use.

27. Community and Collaborative Features

CannectedU or another Service may allow:

Community posts;
Comments;
Channels;
Live rooms;
Group coaching;
Leadership roundtables;
Direct messages;
Shared workspaces;
Collaborative activities.

You are responsible for your conduct and submissions.

You must not use a community or collaborative feature to:

Harass;
Threaten;
Discriminate;
Defame;
Impersonate;
Dox or expose personal information;
Disclose confidential information without authority;
Post unlawful medical or health claims;
Promote illegal activity;
Infringe intellectual property;
Upload malware;
Spam;
Conduct fraud;
Secretly record others;
Solicit users in a prohibited manner;
Post private customer or employee information;
Interfere with another user’s access.

Community Content may be visible to other authorized participants.

Do not assume that a shared community area is confidential.

User statements do not necessarily represent EnterCannected’s views.

We may moderate, restrict, remove, preserve, or disclose community Content when reasonably necessary to:

Enforce these Terms;
Protect users;
Protect the Services;
Respond to a report;
Comply with law;
Address security or misconduct.

We do not undertake a general obligation to monitor all User Content.

28. Competition and Antitrust Conduct

Users participating in cross-company communities, leadership roundtables, events, or collaborative programs must comply with competition and antitrust laws.

Competing businesses and their representatives must not use the Services to discuss, exchange, coordinate, or agree upon:

Current prices;
Future prices;
Discounts;
Pricing strategy;
Wages;
Benefits;
Hiring restrictions;
Customer allocation;
Territory allocation;
Market allocation;
Vendor boycotts;
Production or output restrictions;
Bid coordination;
Competitively sensitive future plans;
Other unlawful restraints of trade.

EnterCannected may:

Stop a discussion;
Remove Content;
Remove a participant;
End a session;
Suspend access;
Take another reasonable protective action.

29. Acceptable Use

You may not use the Services to:

Violate law;
Violate a license condition;
Facilitate illegal cannabis activity;
Access an account without authorization;
Circumvent access controls;
Defeat security measures;
Probe or test vulnerabilities without written permission;
Scrape or harvest information;
Conduct data mining;
Reverse engineer protected technology;
Introduce malware;
Interfere with operation;
Overload infrastructure;
Use bots without permission;
Send spam;
Harvest user contact information;
Misrepresent affiliation with EnterCannected;
Copy restricted materials;
Remove proprietary notices;
Build a competing product using Company Content;
Train an AI system using Company Content without permission;
Use the Services for unlawful surveillance;
Harm users, clients, or the Company.

We may use reasonable technical measures to enforce access and usage limitations.

30. EnterCannected Intellectual Property

The Services and Company Content are owned by or licensed to RGE Advisors, LLC and are protected by applicable intellectual-property laws.

Company Content may include:

The EnterCannected name;
CannectedU;
Logos;
Trademarks;
Website copy;
Designs;
Graphics;
Videos;
Animations;
Courses;
Assessments;
Questions;
Scoring methodologies;
Recommendation logic;
Findings-report formats;
Reports;
Templates;
Frameworks;
Methodologies;
Worksheets;
Coaching resources;
Portal Content;
Software;
Databases;
Compilations.

Except for limited rights expressly granted, no ownership interest is transferred to you.

31. Limited License

Subject to these Terms, payment obligations, and any additional agreement, EnterCannected grants you a limited, nonexclusive, nontransferable, nonsublicensable, revocable license to access and use the Services for the authorized purpose.

Depending on the offering, the authorized purpose may include:

Personal professional development;
Internal business evaluation;
Internal organizational training;
Participation in a purchased program;
Use by identified user seats;
Use by a named Client Organization.

You may download or print material only when:

The Service expressly allows it;
The material is identified as downloadable;
A separate agreement authorizes it.

Any permitted copy must retain applicable copyright, trademark, confidentiality, and proprietary notices.

32. Prohibited Use of Company Content

Unless EnterCannected provides written permission, you may not:

Republish Company Content;
Resell Company Content;
Sublicense Company Content;
Distribute course materials;
Share portal credentials;
Upload materials to public file-sharing services;
Record courses;
Copy videos;
Create competing training;
Create derivative assessments;
Reproduce scoring logic;
Remove branding;
Remove copyright notices;
Use materials for another client;
Use materials outside the licensed organization;
Feed proprietary materials into a public AI system;
Use proprietary materials to train an AI model;
Represent Company Content as your own.

Unauthorized use may result in immediate suspension or termination and may violate intellectual-property law.

33. Assessment Results and Reports

Unless a separate agreement states otherwise:

You may use your own assessment results for internal business purposes;
You may share results with authorized advisers or members of your organization;
You may not commercially resell the report;
You may not remove EnterCannected attribution;
You may not reproduce the underlying assessment or scoring methodology;
You may not present preliminary findings as a regulatory certification.

EnterCannected retains ownership of:

Assessment methodology;
Questions;
Scoring;
Frameworks;
Report design;
Recommendation logic;
Preexisting templates;
General know-how.

34. Client Materials

You or a Client Organization retain ownership of original materials lawfully supplied to EnterCannected, subject to third-party rights.

You grant EnterCannected a limited license to:

Host;
Store;
Reproduce;
Review;
Process;
Adapt;
Display to authorized users;
Otherwise use the materials;

only as reasonably necessary to:

Provide the Services;
Fulfill the engagement;
Secure the platform;
Comply with law;
Enforce applicable agreements.

Ownership and use of custom deliverables are governed by the applicable proposal, Statement of Work, or client agreement.

Unless that agreement expressly states otherwise, EnterCannected retains ownership of:

Preexisting materials;
Generic templates;
Frameworks;
Methodologies;
Tools;
Know-how;
Improvements that do not disclose Client confidential information.

35. User Content

You retain any ownership rights you hold in original Content you lawfully submit.

You grant EnterCannected a limited, worldwide, nonexclusive license to host, process, reproduce, transmit, display, and adapt User Content as reasonably necessary to:

Operate the Services;
Make the Content available to authorized users;
Provide support;
Secure the Services;
Enforce these Terms;
Comply with law.

This operational license does not give EnterCannected the right to use your private Content as a public testimonial or advertisement without additional permission where required.

You represent that:

You own the User Content or have permission to submit it;
The submission does not infringe another person’s rights;
The submission does not violate law;
The submission does not breach a confidentiality obligation.

We may remove User Content that violates these Terms.

36. Feedback

You may voluntarily provide ideas, comments, suggestions, or feedback.

Unless clearly designated as confidential under a signed agreement, you grant EnterCannected permission to use feedback to improve the Services without an obligation to compensate you.

This provision does not transfer ownership of:

Your confidential business records;
Your trademarks;
Your copyrighted client materials;
Your trade secrets;
Your personal information.

37. Copyright Complaints

If you believe material available through the Services infringes your copyright, send a written notice to:

RGE Advisors, LLC
Attn: Copyright Complaints
730 Peachtree Street, Suite 570
Atlanta, Georgia 30308

Email: legal@entercannected.com
Subject: Copyright Complaint

The notice should include:

Identification of the copyrighted work;
Identification and location of the allegedly infringing material;
Your contact information;
A statement that you have a good-faith belief the use is unauthorized;
A statement that the information is accurate;
A statement, under penalty of perjury, that you are authorized to act;
Your physical or electronic signature.

We may request additional information.

If EnterCannected later relies upon the safe-harbor procedures of Section 512 of the Digital Millennium Copyright Act, the registered designated-agent information published by EnterCannected and the United States Copyright Office will control.

We may terminate repeat infringers where appropriate.

38. Third-Party Services and Links

The Services may link to or integrate with third-party services, including:

Calendly;
Kajabi;
Cloudflare;
Resend;
Video-conferencing providers;
Payment processors;
Social media platforms;
Document-storage providers;
Recording or transcription providers;
Other business technologies.

Third parties may have their own:

Terms;
Privacy policies;
Cookie practices;
Accessibility practices;
Security practices;
Fees;
Availability requirements.

EnterCannected does not control every independent third-party practice.

A link or integration does not necessarily constitute an endorsement.

Your use of a third-party service may be subject to a separate agreement between you and that provider.

39. Artificial Intelligence and Automated Features

EnterCannected may use artificial intelligence, machine learning, transcription, automation, or similar tools to support functions such as:

Organizing information;
Summarizing authorized meetings;
Preparing preliminary drafts;
Categorizing responses;
Recommending Content;
Supporting customer service;
Improving workflows;
Protecting security.

Automated outputs may contain:

Errors;
Omissions;
Inaccuracies;
Incomplete interpretations.

Automated output should not be treated as independently verified professional advice.

Where appropriate, EnterCannected may apply human review before relying upon a material output.

You may not use Company Content, confidential client information, recordings, or other protected material to train an artificial-intelligence model without authorization.

40. Purchases

If the Services permit purchases, the following information will be presented before or during checkout as applicable:

Product or Service;
Price;
Currency;
Billing frequency;
Taxes;
Fees;
Access period;
Renewal terms;
Cancellation terms;
Refund terms;
Other material purchase conditions.

By submitting a purchase, you:

Authorize the stated charge;
Represent that you are authorized to use the payment method;
Agree to pay applicable charges;
Agree to provide accurate billing information.

Additional purchase terms displayed at checkout are incorporated into these Terms.

If checkout terms directly conflict with these Terms, the checkout terms control for that purchase.

41. Pricing and Errors

Prices may change for future purchases.

A price change does not retroactively alter a completed purchase unless:

You agree;
The purchase terms permit the change;
Applicable law otherwise allows it.

We may correct:

Typographical errors;
Pricing errors;
Description errors;
Availability errors.

If an error materially affects a submitted order, we may:

Contact you;
Cancel the order;
Offer the corrected terms;
Issue an applicable refund.

42. Subscriptions and Automatic Renewal

If EnterCannected offers a recurring subscription, the applicable checkout or order page will disclose:

Billing frequency;
Recurring amount;
Renewal timing;
Trial terms;
Promotional-period terms;
Cancellation procedure;
Effective date of cancellation;
Whether access continues through the paid term.

A recurring charge will be authorized only through the applicable purchase process.

These Terms alone do not authorize a recurring charge where specific subscription terms have not been presented.

You are responsible for canceling through the stated process before the applicable renewal deadline.

Subscription terms displayed at purchase control over this general section.

43. Cancellations, Refunds, and Rescheduling

Cancellation, refund, credit, and rescheduling eligibility depends on the specific Service.

Different terms may apply to:

Digital courses;
Subscriptions;
Coaching sessions;
Consulting deposits;
Workshops;
Events;
Custom training;
Downloads;
Services already performed;
Client-caused delays;
Missed sessions.

The applicable policy will be presented through:

Checkout;
A proposal;
An order form;
An event page;
A Statement of Work;
Another written notice.

Except where required by law, refund rights are limited to those expressly provided in the applicable purchase or service terms.

44. Billing Disputes and Chargebacks

If you believe a charge is incorrect, contact EnterCannected promptly so the issue can be reviewed.

Nothing in these Terms waives a lawful chargeback right.

You may not knowingly:

Submit a fraudulent chargeback;
Misrepresent a purchase;
Claim that an authorized Service was unauthorized;
Use a chargeback to avoid a valid payment obligation.

We may suspend access during an unresolved payment dispute where appropriate.

We may provide transaction and access records to the applicable payment provider when responding to a dispute.

45. Case Studies, Testimonials, and Performance Examples

Case studies, testimonials, examples, and past-performance information are provided for informational purposes.

Unless expressly stated:

They describe specific circumstances;
They may not reflect typical results;
They do not guarantee future outcomes;
Results depend on factors outside EnterCannected’s control;
Figures may be rounded;
Identifying details may be omitted or altered for confidentiality;
Timeframes may vary.

EnterCannected will not knowingly purchase, fabricate, or publish false testimonials.

A user is not required to provide a positive review.

46. Honest Reviews

Nothing in these Terms prohibits you from providing an honest review or opinion regarding your experience.

You remain responsible for ensuring that a review does not unlawfully:

Defame another person;
Disclose confidential information;
Reveal trade secrets;
Infringe intellectual property;
Publish private personal information;
Deliberately misrepresent your experience;
Violate applicable law.

EnterCannected may respond to reviews and may report Content that violates applicable platform rules or law.

47. No Guarantee of Results

EnterCannected does not guarantee:

Revenue;
Profit;
Margin;
Sales growth;
Cost reduction;
Customer retention;
Customer acquisition;
Employee performance;
Leadership performance;
Training outcomes;
Compliance;
Licensing;
Funding;
Investment;
Valuation;
Expansion;
Store opening;
Business survival;
A completion timeline;
Return on investment;
A particular operational result.

Results depend on factors such as:

Market conditions;
Competition;
Location;
Management;
Staffing;
Capital;
Regulation;
Implementation;
Data quality;
Client decisions;
Economic conditions;
Other circumstances outside our control.

48. Confidentiality

The Website, public forms, general email, and community features are not substitutes for a secure confidential-information process.

Do not send highly sensitive information through an ordinary channel unless specifically requested.

Confidentiality obligations for a consulting or client engagement are governed by the applicable signed agreement.

Unless a signed agreement states otherwise:

Communications with EnterCannected are not protected by attorney-client privilege;
Community posts may be visible to other users;
Public comments are not confidential;
You are responsible for controlling information you submit.

49. Privacy

Our collection and use of personal information are described in the EnterCannected Privacy Policy and applicable Notices at Collection.

The Privacy Policy is incorporated into these Terms by reference.

Privacy inquiries and requests should be sent to:

privacy@entercannected.com

Acceptance of these Terms does not constitute:

Consent to every form of marketing;
Recording consent;
Consent to recurring billing;
Consent to a data practice that legally requires separate consent.

50. Accessibility

EnterCannected seeks to make its Services accessible to users with disabilities.

If you experience an accessibility barrier or need reasonable assistance accessing Website Content, contact:

hello@entercannected.com

Please identify:

The page or feature involved;
The nature of the difficulty;
Your preferred contact method;
The assistance requested.

We will make reasonable efforts to review and respond.

Nothing in these Terms waives a right provided by applicable disability law.

51. Service Availability and Technical Requirements

The Services may be affected by:

Maintenance;
Hosting outages;
Internet failures;
Utility failures;
Software errors;
Browser incompatibility;
Device limitations;
Provider outages;
Cyber incidents;
Updates;
Events outside our control.

We do not guarantee:

Continuous availability;
Error-free operation;
Compatibility with every device;
Recovery of unsaved information;
Permanent access to every feature.

You are responsible for maintaining:

A compatible device;
Internet access;
Current software;
Appropriate browser settings;
Backup copies of important materials under your control.

52. Security Responsibilities

You agree to:

Protect account credentials;
Secure your devices;
Limit administrator permissions;
Report suspected compromise;
Use reasonable security practices;
Avoid transmitting harmful code;
Avoid circumventing security controls.

We may:

Reset credentials;
Require identity verification;
Require multifactor authentication;
Suspend suspicious access;
Investigate misuse;
Preserve evidence;
Take protective action.

No security system is guaranteed to prevent every incident.

53. Suspension and Termination

We may suspend, restrict, or terminate access where reasonably necessary because of:

Nonpayment;
Breach of these Terms;
Security risk;
Account sharing;
Fraud;
Harassment;
Illegal activity;
Infringement;
Platform misuse;
Threats;
Harm to other users;
Regulatory risk;
Material disruption.

When appropriate, we may provide:

Notice;
An opportunity to correct the issue;
Information about the effect of termination.

We may act immediately when delay may cause:

Harm;
Security risk;
Legal exposure;
Data loss;
Continued misconduct.

Termination does not eliminate accrued payment obligations.

54. User Account Closure

You may request account closure through the process provided by the applicable Service.

Account closure may not:

Cancel an active subscription unless the stated cancellation process is completed;
Eliminate outstanding payment obligations;
Require immediate deletion of records that must be retained;
Remove records controlled by a Client Organization;
Remove anonymized or legally retained information.

The effect of closure on:

Course access;
Progress;
Certificates;
Downloads;
Community Content;
Client records;

may be governed by additional terms.

55. Disclaimer of Warranties

TO THE FULLEST EXTENT PERMITTED BY LAW, THE WEBSITE, FREE RESOURCES, HEALTH CHECKS, PUBLIC CONTENT, AND OTHER SERVICES NOT SUBJECT TO A DIFFERENT EXPRESS WRITTEN WARRANTY ARE PROVIDED “AS IS” AND “AS AVAILABLE.”

TO THE FULLEST EXTENT PERMITTED BY LAW, ENTERCANNTECTED DISCLAIMS IMPLIED WARRANTIES, INCLUDING:

MERCHANTABILITY;
FITNESS FOR A PARTICULAR PURPOSE;
TITLE;
NON-INFRINGEMENT;
ACCURACY;
AVAILABILITY;
QUIET ENJOYMENT;
WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.

WE DO NOT WARRANT THAT:

THE SERVICES WILL BE UNINTERRUPTED;
THE SERVICES WILL BE ERROR-FREE;
EVERY DEFECT WILL BE CORRECTED;
INFORMATION WILL ALWAYS BE CURRENT;
A RESULT WILL BE ACHIEVED;
THE SERVICES WILL MEET EVERY REQUIREMENT;
THE SERVICES WILL BE FREE FROM EVERY HARMFUL COMPONENT.

THIS SECTION DOES NOT DISCLAIM AN EXPRESS WARRANTY CONTAINED IN A SIGNED AGREEMENT.

SOME JURISDICTIONS DO NOT ALLOW CERTAIN WARRANTY DISCLAIMERS. IN THAT EVENT, THE DISCLAIMER APPLIES ONLY TO THE MAXIMUM EXTENT PERMITTED.

56. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, RGE ADVISORS, LLC AND ITS OWNERS, OFFICERS, EMPLOYEES, CONTRACTORS, REPRESENTATIVES, LICENSORS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR:

INDIRECT DAMAGES;
INCIDENTAL DAMAGES;
CONSEQUENTIAL DAMAGES;
SPECIAL DAMAGES;
EXEMPLARY DAMAGES;
PUNITIVE DAMAGES;
LOST PROFITS;
LOST REVENUE;
LOST BUSINESS;
LOST OPPORTUNITY;
LOST DATA;
BUSINESS INTERRUPTION;
REPUTATIONAL LOSS;
COST OF SUBSTITUTE SERVICES;
DAMAGES RESULTING FROM RELIANCE ON PRELIMINARY ASSESSMENT RESULTS;
DAMAGES RESULTING FROM A THIRD-PARTY SERVICE;
DAMAGES RESULTING FROM UNAUTHORIZED ACCOUNT ACCESS;
DAMAGES RESULTING FROM INFORMATION SUPPLIED BY A USER OR CLIENT.

TO THE FULLEST EXTENT PERMITTED BY LAW, THE TOTAL AGGREGATE LIABILITY ARISING FROM OR RELATING TO THE WEBSITE, FREE SERVICES, OR THESE TERMS WILL NOT EXCEED THE GREATER OF:

ONE HUNDRED UNITED STATES DOLLARS; OR
THE AMOUNT YOU PAID DIRECTLY TO ENTERCANNTECTED FOR THE SPECIFIC SERVICE GIVING RISE TO THE CLAIM DURING THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY.

A SIGNED CLIENT AGREEMENT MAY PROVIDE A DIFFERENT LIABILITY LIMITATION FOR THAT ENGAGEMENT.

THE LIMITATIONS APPLY REGARDLESS OF THE THEORY OF LIABILITY, INCLUDING:

CONTRACT;
TORT;
NEGLIGENCE;
STRICT LIABILITY;
STATUTE;
ANOTHER THEORY.

THE LIMITATIONS DO NOT APPLY TO LIABILITY THAT CANNOT LAWFULLY BE LIMITED.

57. Indemnification

To the fullest extent permitted by law, you agree to defend, indemnify, and hold harmless RGE Advisors, LLC and its owners, officers, employees, contractors, representatives, licensors, and service providers from third-party claims, liabilities, damages, judgments, losses, costs, and reasonable attorneys’ fees arising from or relating to:

Your violation of these Terms;
Your unlawful use of the Services;
Your User Content;
Your infringement of another person’s rights;
Your unauthorized submission of information;
Your account activity;
Your breach of confidentiality;
Your employment or management decisions;
Your regulatory violations;
Your misuse of an assessment, report, course, or recommendation;
Your conduct within a community;
Instructions you provide to EnterCannected.

We may control the defense of a claim subject to indemnification, and you agree to reasonably cooperate.

You may not settle a claim in a way that imposes an admission, obligation, or liability on an indemnified party without written consent.

58. Informal Dispute Resolution

Before either party begins arbitration or another permitted legal proceeding concerning these Terms or the Services, the complaining party must provide a written Notice of Dispute.

The Notice of Dispute must include:

The complaining party’s full name and contact information;
The relevant account, assessment, purchase, transaction, or engagement;
A description of the facts giving rise to the dispute;
The legal or contractual basis of the claim;
The relief or resolution requested;
Documents reasonably necessary to understand the dispute.

A Notice of Dispute to EnterCannected must be sent to:

RGE Advisors, LLC
Doing business as EnterCannected
Attn: Legal Notices
730 Peachtree Street, Suite 570
Atlanta, Georgia 30308

The notice may be sent by mail or by email to:

Email: legal@entercannected.com
Subject: Legal Dispute Notice

A Notice of Dispute to a user may be sent to the most recent email or mailing address associated with the user’s account, transaction, submission, or communication with EnterCannected.

After a complete Notice of Dispute is received, the parties will attempt in good faith to resolve the dispute informally for at least 30 days.

During that period, the parties may communicate by:

Email;
Telephone;
Video conference;
Written settlement communications;
Another mutually agreed method.

The informal process is intended to provide each party with a meaningful opportunity to understand and resolve the dispute before arbitration begins.

An applicable limitations period will be suspended during the 30-day informal resolution period to the extent permitted by law.

A party may seek urgent temporary relief before the informal period ends when reasonably necessary to prevent imminent:

Intellectual-property infringement;
Unauthorized disclosure of confidential information;
Unauthorized access to an account or system;
Data misuse;
Security harm;
Destruction of evidence;
Other irreparable injury.

59. Agreement to Binding Individual Arbitration

PLEASE READ THIS SECTION CAREFULLY. IT REQUIRES MOST DISPUTES TO BE RESOLVED THROUGH FINAL AND BINDING INDIVIDUAL ARBITRATION RATHER THAN THROUGH A LAWSUIT BEFORE A JUDGE OR JURY.

Except for matters expressly excluded in Section 63, you and RGE Advisors, LLC agree that any dispute, claim, or controversy arising from or relating to:

These Terms;
The Website;
A Health Check or assessment;
CannectedU;
An account;
Content;
A purchase;
A subscription;
A communication;
A transaction;
The relationship between you and EnterCannected;
The interpretation, formation, validity, enforceability, performance, breach, or termination of these Terms;

will be resolved exclusively through final and binding individual arbitration.

This arbitration agreement applies to claims based on:

Contract;
Tort;
Negligence;
Fraud;
Misrepresentation;
Statute;
Regulation;
Equity;
Constitution;
Another legal theory.

It applies to claims arising before or after acceptance of these Terms, except where retroactive application would be prohibited by law.

The arbitrator, rather than a judge or jury, will generally resolve disputes concerning the interpretation, scope, applicability, or enforceability of this arbitration agreement.

A court of competent jurisdiction may decide:

Whether an arbitration agreement was formed;
Whether the class-action waiver is enforceable;
A matter that applicable law expressly requires a court to decide;
A request for relief expressly permitted in Section 63.

60. Arbitration Administrator and Rules

The arbitration will be administered by JAMS.

Unless the parties agree otherwise:

A business-to-business dispute will be administered under the JAMS Comprehensive Arbitration Rules and Procedures or another appropriate JAMS commercial rule set;
A dispute qualifying as a consumer arbitration will be administered under the applicable JAMS rules and JAMS Consumer Arbitration Minimum Standards;
The rules in effect when arbitration is filed will apply, except where these Terms provide greater procedural protection or applicable law requires otherwise.

If JAMS is unavailable or unwilling to administer the arbitration, the parties will attempt to agree upon another nationally recognized arbitration provider.

If the parties cannot agree, a court located in Fulton County, Georgia may appoint an administrator or arbitrator solely to allow the arbitration to proceed.

The arbitration will be conducted by one neutral arbitrator unless the parties agree otherwise.

The arbitrator must be:

Independent;
Impartial;
Experienced in commercial contracts or the principal subject matter of the dispute;
Free from a disqualifying conflict of interest.

The parties will have a reasonable opportunity to participate in the arbitrator-selection process.

61. Arbitration Location and Hearing Format

The legal seat of the arbitration will be Atlanta, Fulton County, Georgia, unless applicable law requires another location.

The arbitration may be conducted through:

Written submissions;
Telephone;
Secure video conference;
An in-person hearing;
A combination of those methods.

The hearing format will be selected by agreement or, if the parties cannot agree, by the arbitrator after considering:

The amount in dispute;
The complexity of the issues;
The parties’ locations;
Accessibility;
Cost;
Fairness;
Applicable consumer protections.

A consumer will not be required to travel to Georgia for an in-person hearing when doing so would violate applicable law or applicable JAMS consumer standards.

62. Arbitration Fees and Costs

Each party will be responsible for arbitration fees and costs as required by:

The applicable JAMS rules;
The JAMS Consumer Arbitration Minimum Standards;
Applicable law;
An order of the arbitrator.

Where a dispute qualifies as a consumer arbitration, EnterCannected will pay amounts it is required to pay under applicable law and JAMS standards so that arbitration is not prohibitively expensive for the consumer.

Each party will ordinarily be responsible for its own attorneys’ fees and expenses unless:

A contract provides otherwise;
A statute permits recovery;
The arbitrator determines that an award of fees is authorized;
Applicable law requires another allocation.

The arbitrator may impose fees or sanctions for a claim, defense, or filing that is frivolous, abusive, brought in bad faith, or submitted for an improper purpose, to the extent permitted by the applicable rules and law.

63. Matters Not Required to Be Arbitrated

The following matters are not required to be resolved through arbitration:

An individual claim properly brought in small-claims court, provided the claim remains within that court’s jurisdiction and proceeds only on an individual basis;
A request for temporary, preliminary, or emergency injunctive relief reasonably necessary to prevent imminent:
- Intellectual-property infringement;
- Misappropriation of trade secrets;
- Unauthorized disclosure of confidential information;
- Unauthorized system access;
- Data misuse;
- Security harm;
- Another irreparable injury;
An action limited to compelling arbitration or confirming, enforcing, correcting, modifying, or vacating an arbitration award;
A claim that applicable law expressly prohibits from being subjected to predispute arbitration;
A sexual-assault or sexual-harassment dispute for which the person alleging the conduct validly elects not to arbitrate under applicable federal law;
A request for public injunctive relief to the extent applicable law prohibits waiver or arbitration of that request;
A complaint, charge, or report submitted to a government agency, regulator, licensing body, law-enforcement authority, or similar public authority.

Submitting a complaint or report to an agency does not necessarily prevent arbitration of a related private claim where arbitration remains lawful.

Any court proceeding permitted under this section must be brought in the courts identified in Section 69 unless applicable law requires another venue.

64. Confidentiality of Arbitration

The parties agree to keep the arbitration confidential to the fullest extent permitted by law.

Confidential arbitration information includes:

The existence of the arbitration;
The identity of the parties;
The demand and response;
Pleadings;
Written submissions;
Exhibits;
Discovery materials;
Testimony;
Hearing transcripts;
Settlement communications;
Procedural orders;
The arbitration award.

A party may disclose arbitration information only:

To the arbitrator and arbitration administrator;
To attorneys, accountants, insurers, auditors, experts, witnesses, and professional advisers who reasonably need the information and are required to preserve confidentiality;
When necessary to investigate, prepare, present, defend, settle, or insure the claim;
When required by law, subpoena, regulation, court order, or government authority;
When necessary to obtain temporary relief;
When necessary to confirm, enforce, correct, modify, or challenge an award;
When all parties provide written consent.

The parties will request that the arbitrator issue appropriate protective orders for:

Trade secrets;
Confidential client information;
Personal information;
Financial information;
Proprietary methodologies;
Other sensitive materials.

To the extent a court filing is necessary, the filing party will reasonably seek to limit unnecessary public disclosure, including by requesting sealing or redaction where legally available.

Nothing in this section prevents a person from:

Reporting suspected unlawful conduct;
Cooperating with a government investigation;
Making a legally protected disclosure;
Seeking confidential legal, financial, medical, or professional advice;
Exercising a right that cannot lawfully be restricted.

65. Individual Proceedings and Class-Action Waiver

TO THE FULLEST EXTENT PERMITTED BY LAW, ALL ARBITRATIONS AND OTHER CLAIMS MUST PROCEED ON AN INDIVIDUAL BASIS.

Neither you nor EnterCannected may bring or participate in a claim as:

A class action;
A collective action;
A representative action;
A private attorney general action;
A consolidated proceeding involving unrelated parties.

The arbitrator may award relief only to the individual party seeking relief and only to the extent necessary to resolve that party’s individual claim.

The arbitrator may not:

Preside over a class or collective proceeding;
Combine unrelated claims without the written agreement of all affected parties;
Award relief for individuals who are not parties to the arbitration.

If a final judicial determination holds that this individual-proceeding requirement is unenforceable as to a particular claim or request for relief, that claim or request will proceed in a court of competent jurisdiction, and any enforceable individual claims will remain subject to arbitration where legally permitted.

66. Arbitration Award

The arbitrator may award any individual remedy or relief that:

A court could award under applicable law;
Is authorized by the applicable agreement;
Is within the scope of the individual claim.

The arbitrator will issue a reasoned written award explaining the material findings and conclusions.

The award will be:

Final;
Binding;
Enforceable in a court of competent jurisdiction;
Subject only to the limited review permitted by applicable arbitration law.

Judgment may be entered upon the award in any court having jurisdiction.

67. Thirty-Day Arbitration Opt-Out

You may opt out of the arbitration agreement in Sections 59 through 66 by sending a written opt-out notice within 30 days after you first affirmatively accept the version of these Terms containing the arbitration agreement.

The notice must include:

Your full name;
Your email address;
Your business or organization, if applicable;
A clear statement that you are opting out of the arbitration agreement in the EnterCannected Website Terms of Use;
The date of the notice;
Your physical or electronic signature.

The notice may be sent by either of the following methods:

By mail:

RGE Advisors, LLC
Doing business as EnterCannected
Attn: Arbitration Opt-Out
730 Peachtree Street, Suite 570
Atlanta, Georgia 30308

By email:

legal@entercannected.com
Subject: Arbitration Opt-Out

An opt-out applies only to the arbitration agreement.

It does not affect:

The remaining Terms;
A separately negotiated arbitration agreement;
An arbitration agreement contained in a Master Services Agreement, Statement of Work, order form, or other signed contract.

EnterCannected will not deny the Website, a Health Check, or another generally available Service solely because a user timely exercises this opt-out right.

68. Governing Law

These Terms and any dispute arising from or relating to them are governed by the laws of the State of Georgia, without regard to Georgia’s conflict-of-law rules.

The arbitration agreement is governed by:

The Federal Arbitration Act to the extent applicable;
The Georgia Arbitration Code to the extent it applies and is not preempted;
Other applicable federal and state law.

Mandatory laws and rights that cannot lawfully be waived remain applicable.

The United Nations Convention on Contracts for the International Sale of Goods does not apply.

69. Limited Court Venue

To the extent a dispute or proceeding is permitted to be brought in court under these Terms, it must be brought exclusively in:

A state court of competent jurisdiction located in Fulton County, Georgia; or
The United States District Court for the Northern District of Georgia, Atlanta Division.

Each party consents to the personal jurisdiction of those courts.

This section does not apply where applicable law requires another venue.

70. Jury-Trial Waiver for Permitted Court Proceedings

TO THE FULLEST EXTENT PERMITTED BY LAW, EACH PARTY KNOWINGLY AND VOLUNTARILY WAIVES THE RIGHT TO A TRIAL BY JURY IN ANY COURT PROCEEDING PERMITTED UNDER THESE TERMS.

This waiver does not apply where prohibited by law.

71. Time Limit for Claims

To the fullest extent permitted by law, a claim arising from or relating to the Website, these Terms, or a free Service must be initiated through the required informal dispute process within one year after the claim accrued.

A claim not initiated within that period is permanently barred.

This section does not shorten:

A limitation period that cannot lawfully be shortened;
A period contained in a signed client agreement;
A legally nonwaivable right.

72. International Use, Export Controls, and Sanctions

You may not use the Services in violation of:

United States sanctions;
Export-control laws;
Trade restrictions;
Other applicable international laws.

You represent that you are not prohibited from receiving the Services under applicable sanctions or export restrictions.

The Services are operated from the United States.

Access from another country does not mean that the Services are lawful or appropriate in that jurisdiction.

73. Force Majeure

EnterCannected is not liable for delay or failure caused by events beyond its reasonable control, including:

Natural disasters;
Fire;
Flood;
Severe weather;
War;
Terrorism;
Civil disturbance;
Labor disruption;
Public-health emergency;
Government action;
Regulatory change;
Internet outage;
Utility failure;
Hosting failure;
Cyberattack;
Provider outage;
Supply interruption.

The affected party will make reasonable efforts to resume performance.

This section does not automatically excuse payment for Services already provided.

74. Changes to These Terms

We may update these Terms to reflect:

Changes to the Services;
New features;
New laws;
New providers;
Security needs;
Business changes;
Other operational developments.

The current version will be posted with a revised Last Updated date.

For a material change, we may provide additional notice through:

The Website;
Email;
An account notice;
CannectedU;
Another reasonable method.

Where required, we may request renewed affirmative acceptance.

Changes will not retroactively alter an expressly agreed material term of a completed purchase or signed engagement unless legally permitted and appropriately agreed.

Continued use after the effective date of updated Terms constitutes acceptance where permitted, but this does not replace renewed affirmative acceptance where EnterCannected or applicable law requires it.

75. Assignment

You may not assign or transfer these Terms or an account without written permission from EnterCannected.

EnterCannected may assign these Terms in connection with:

A merger;
Acquisition;
Reorganization;
Sale of assets;
Affiliate transfer;
Change in control.

An attempted assignment in violation of this section is void to the extent permitted by law.

76. Relationship of the Parties

These Terms do not create:

A partnership;
Joint venture;
Franchise;
Agency;
Employment relationship;
Fiduciary relationship;
Exclusivity obligation.

Neither party may bind the other except as expressly authorized in writing.

77. No Third-Party Beneficiaries

Except for persons expressly entitled to protection under the warranty, liability, indemnification, or other provisions of these Terms, these Terms do not create rights for third-party beneficiaries.

78. Severability

If a provision is held invalid, illegal, or unenforceable:

It will be enforced to the maximum extent permitted;
It may be modified to reflect its lawful purpose;
The remaining provisions will continue in effect.

If the class-action waiver is found unenforceable as to a particular claim, the treatment of that claim will be governed by Section 65.

79. No Waiver

Failure to enforce a provision does not waive the right to enforce it later.

A waiver is effective only if it is in writing and signed by the party granting it.

80. Entire Agreement and Order of Precedence

These Terms and the policies incorporated by reference constitute the agreement governing general use of the Services, except where a more specific agreement applies.

Unless another signed agreement states otherwise, the following order controls in the event of a direct conflict:

A signed Statement of Work or order form for service-specific matters;
A signed Master Services Agreement;
A signed Data Processing Agreement for covered data-processing matters;
Specific purchase or subscription terms;
CannectedU Platform Terms;
These Website Terms of Use;
Incorporated policies and notices.

The Privacy Policy controls regarding EnterCannected’s privacy practices.

A Notice at Collection supplements the Privacy Policy at the applicable collection point.

81. Survival

Provisions that by their nature should continue after termination will survive, including provisions concerning:

Payment;
Confidentiality;
Intellectual property;
User Content licenses necessary for retained records;
Warranty disclaimers;
Limitation of liability;
Indemnification;
Dispute resolution;
Arbitration;
Governing law;
Record retention;
Interpretation.

82. Headings and Interpretation

Headings are provided for convenience and do not limit the meaning of a provision.

The words “including” and “include” mean “including without limitation.”

A reference to a law includes applicable amendments and successor provisions.

The singular includes the plural, and the plural includes the singular, where the context reasonably permits.

83. Contact Information and Legal Notices

Questions concerning these Terms may be sent to: